[bitor]

No, in short it is not normal. You will have to start over again from the beginning. I'm going to post the procedure from my notes.

"power up" and "shut down" means all the way on and off, not just a warm boot

use Master/Single NOT Cable Select

Backup all data -then-

Turn off ALL service ...AV, Shapshot,etc.. -then-

Check the other new drives for errors using(HDD Regenerator,Spinrite,etc.)... -then-

Wipe the new drives completely... -then, and only then-

With the 1GB installed;

1. power your unit up with the old drives.
2. break any raid arrays.
3. install GUS Guardian OS 4.2 file or higher if you have something below GOS4.2. If not then skip this step
4. build a new raid array (to ensure proper function of the unit).
5. break any raid arrays again.
6. shut the unit down.
7. remove old drives 2, 3, and 4.
8. install one new CLEAN ERASED drive in slot 2.
9. power up the unit and wait 15 to 20 minutes.
10. shut the unit down.

11. remove old drive from slot 1 and put the new drive from slot 2 into slot 1.
12. power up the unit with only the single new drive in slot 1.
13. ensure proper function of unit.
14. shut the unit down.
15. install remaining new CLEAN ERASED drives in slots 2, 3, and 4.
16. power up the unit and wait 15 to 20 minutes.
17. clear the logs.
18. shut the unit down.
19. power up the unit (cold start) and check logs for errors.
20. reinstall GUS Guardian OS 4.2 file, whichever you used originally.
21. shut the unit down after complete reboot from OS install.

22. power up the unit.
23. build your raid array (should take 3 to 5 hours).
24. done.


If this doesn't work, you have bad hardware somewhere. My guess would be either one of the new drives still, or a sled cable, or sled.

Good luck and let us at the forum know if it worked.

bitor