Pro/Forums - View Single Post - My 4500 doesn't respond to the power control switch

Max8 · 01-14-2011, 04:38 PM

These switches are delicate and when dudes who are impatient loose it they can take it out on the power on button, I have recently seen them work intermittently as well... its just a painfull thing; everyone is too used to hard resetting windows...

Having the software maintenance may help you, it will at least give you access to GOS but if you start with the 1st level support people you probably won’t get that far…

The easiest course of action will be to locate a failed or incomplete Snap that is compatible...

If you cannot locate one or you prefer a new part your biggest issues will be;
a) getting a local overland distributor or a contact at overland to assist you..
b) stocks of the part may have been exhausted with be the age of these it is quite possible

Contact the local distributor and see if you can get someone on the phone who is into SnapServers and wants to help i.e. call and ask for the SnapServer "guru", it may be a tech or a product manger
If they cannot help you they may be able to talk to overland for you or at least introduce you…

LarryInCa tells us that; The part is labelled "FRU, Power/Reset Switch PCBA" with a part number of 5325302181. The installation instructions say this will work in a 4200 / 4500 / 15000.

01-14-2011, 04:38 PM	#16
Max8 Cooling Neophyte Join Date: Mar 2009 Location: Sydney Australia Posts: 83	Re: My 4500 doesn't respond to the power control switch These switches are delicate and when dudes who are impatient loose it they can take it out on the power on button, I have recently seen them work intermittently as well... its just a painfull thing; everyone is too used to hard resetting windows... Having the software maintenance may help you, it will at least give you access to GOS but if you start with the 1st level support people you probably won’t get that far… The easiest course of action will be to locate a failed or incomplete Snap that is compatible... If you cannot locate one or you prefer a new part your biggest issues will be; a) getting a local overland distributor or a contact at overland to assist you.. b) stocks of the part may have been exhausted with be the age of these it is quite possible Contact the local distributor and see if you can get someone on the phone who is into SnapServers and wants to help i.e. call and ask for the SnapServer "guru", it may be a tech or a product manger If they cannot help you they may be able to talk to overland for you or at least introduce you… LarryInCa tells us that; The part is labelled "FRU, Power/Reset Switch PCBA" with a part number of 5325302181. The installation instructions say this will work in a 4200 / 4500 / 15000.