Pro/Forums - View Single Post - Trying to replace failed drive in SNAP 4500

BMF · 02-21-2011, 10:16 AM

Howdy,

I have a SNAP 4500 that I haven't modified changed or done much to in anyway except for update GuardianOS on it over the last few years. Has been working great. A few days ago I noticed that my IOPS on the box had dropped dramatically so I rebooted it. When it came back up it is telling me that drive 3 has failed.

The drives in this machine are the original: HDS724040KLAT80

I don't have a support contract so I did what any reasonable human being would do, I just went and bought a 400GB IDE drive and plugged it in. The new drive is a WD5000AAKB nothing happened so I rebooted it again and went into the BIOS, the system is not seeing the new drive in the BIOS

I tried pretty much all options for jumpers, master, slave, cable select and no matter what I do I can't get it to see this new drive.

Is there some kind of magic that the HDS724040KLAT80
has that the WD5000AAKB does not have?

I got a quote to replace this drive through proper channels and it is about $1000... that is obviously not a good deal.

Any clue how I can replace this drive?

thanks,
BMF

02-21-2011, 10:16 AM	#1
BMF Cooling Neophyte Join Date: Jan 2008 Location: Ohio Posts: 6	Trying to replace failed drive in SNAP 4500 Howdy, I have a SNAP 4500 that I haven't modified changed or done much to in anyway except for update GuardianOS on it over the last few years. Has been working great. A few days ago I noticed that my IOPS on the box had dropped dramatically so I rebooted it. When it came back up it is telling me that drive 3 has failed. The drives in this machine are the original: HDS724040KLAT80 I don't have a support contract so I did what any reasonable human being would do, I just went and bought a 400GB IDE drive and plugged it in. The new drive is a WD5000AAKB nothing happened so I rebooted it again and went into the BIOS, the system is not seeing the new drive in the BIOS I tried pretty much all options for jumpers, master, slave, cable select and no matter what I do I can't get it to see this new drive. Is there some kind of magic that the HDS724040KLAT80 has that the WD5000AAKB does not have? I got a quote to replace this drive through proper channels and it is about $1000... that is obviously not a good deal. Any clue how I can replace this drive? thanks, BMF