Thread: Cooltechnica
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Unread 03-06-2002, 01:37 PM   #24
decodeddiesel
Cooling Savant
 
Join Date: Oct 2001
Location: classified
Posts: 534
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Quote:
Originally posted by dacooltech
Mx-6* - "I didn't see anything on the front page. I just sent them an e-mail.

I just go to sites and order. i don't spend much time reading the junk on the site. Its weird because they didn't just disable the online ordering, it still goes through all the steps like at any other site its just when you click to complete it says that something is wrong with your information. I tried to order the same parts like 4 times, nothing happening."

Hi mx-6*,

I'm so sorry for all the trouble you had placing your order online with us.

That stupid bank caused us enough trouble , but we started working with a new one now. So hopefully things will be fine.
We ran tests all night, and on our end everything looks OK.

Take care,

Bruce

www.cooltechnica.com
Very cool of you Bruce. Now THAT is customer service for ya. Cooltechnica will probably be seeing my buisness in the future.
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