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zoson · 07-19-2002, 07:35 PM

I totally have to go to bat for DD. I got one of their very first Maze3's, and it was terrible. Not only did I have the countersunk screws, but my top was SEVERELY cracked after a few days of use, due to what I think was overtightened screws, and thermal expansion. I emailed DD about this, and they offered to send me a new top for my block, along with the new button head screws for no charge. A few days later I got a WHOLE NEW block. Not just the top, a completely new block. The new block appeared no different than the old cracked block, but performed an easy 2-3C better.
If that's not taking care of the customer and making sure he gets what he wants, I don't know what is. I cannot imagine the top "bubbling up" in any form or fasion, as long as you are sufficiently cooling the block. I've been running my maze3 for a few months now and I've had no problems with it at all. I think you have made an error.
-Zoson

07-19-2002, 07:35 PM	#19
zoson Cooling Savant Join Date: Nov 2001 Location: X Posts: 204	I totally have to go to bat for DD. I got one of their very first Maze3's, and it was terrible. Not only did I have the countersunk screws, but my top was SEVERELY cracked after a few days of use, due to what I think was overtightened screws, and thermal expansion. I emailed DD about this, and they offered to send me a new top for my block, along with the new button head screws for no charge. A few days later I got a WHOLE NEW block. Not just the top, a completely new block. The new block appeared no different than the old cracked block, but performed an easy 2-3C better. If that's not taking care of the customer and making sure he gets what he wants, I don't know what is. I cannot imagine the top "bubbling up" in any form or fasion, as long as you are sufficiently cooling the block. I've been running my maze3 for a few months now and I've had no problems with it at all. I think you have made an error. -Zoson __________________ Core i7 930 @ 4254Hz 22x193 \| ASUS R3E 901 BIOS \| 12GB Mushkin Blackline 3x4GB @ 1547MHz 7-8-7-24-1N \| Lian Li PC-A10B 2x EVGA GTX275 SLI @ 720/1266/1566 \| 2x 80GB Intel X25-M G2 SSD Raid 0 \| 3x 1TB Samsung Spinpoint 7.2K Raid 5 \| Corsair 950TX H2O \| Enzotech Sapphire Rev.A \| EK-FB RE3 \| Swiftech - 2x MCW60/GTX275 Unisink, MCP655b, MCRes Micro.v2 \| 3x HWLabs SR1-120 あなたの神への弓 Time isn't wasted, when you're gettin' wasted.