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Originally posted by The Scorpion
Second....that much work got me backed up with some orders, some orders lost, some bulbs defective, some harnesses defective, ow yeah it happens, you know why.....??????
I AM HUMAN....I screw up as does anyone...I mess up, i am not perfect...Hey man I at least have the balls to carry out something that has made me a great deal of money...bought me a $40k SUV and have many many repeat buyers loyal to me...i sell to 9 online companies, so if my stuff and I am so bad...lol....I must have many people out there fooled...
I give out free stuff at random, who else does that, I give extra stuff to people, who else does that, I bargain on prices if you cannot afford them, why, because i want to see that everyone who wants and needs has a chance to get whant they want and need, and not be left out just because they are shy a few bucks...
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Happy for you about your 40K SUV. You can sell to 9 online companies and still offer poor quality items and have lots of errors in what you ship. Why? Because there will always be companies that put up with your excuses and settle for the big profit margin instead of customer satisfaction. BTW you give free stuff not out of generosity but because you screw up more then other companies and it's your way of saying sorry. Good intentions at first glance but when it's screw up after another free stuff becomes irrelevant. The other companies don't give out as much free stuff as you. Why? Because their orders arrive on time and they send what you asked them.
Yes you are human, yes you can screw up...everybody does. It's just a question of how often you screw up...if it happens too often then it becomes a question of quality service. Because good quality service is what counts you no longer are a supplier of mine. I don't want free stuff. I want happy and satisfied customers.