Software upgrade problem
I have a drawing program that recently offered a website upgrade. The original program had loaded up just fine and has ran for ome time with no problems
When I loaded the update, the program crashed. It gave some wierd error messages. I uninstalled the software as entirely as possible. I then tried to reload the base software install.
It will reinstall, but will only start to load, then shuts down.
I have cleared the registry, ran smart uninstallers, and am at my wits end.
The program is not that expensive, but is useful in my work. As a self employed person, I cannot just go out and buy program again when a program crashes like this.
The software mfg is lukewarm to cold about a fix for the bug.
Anyone have a hint how to clear the registry or whatever to fix the original install short of reloading windows? I have tried a restore point. That does not work either.
All help appreciated!
John Goodman
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