Quote:
Originally posted by winewood
welcome to the Swiftech CUSTOMER SMACKDOWN!!
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Quote:
Originally posted by unregistered
jd
it would seem that neither you or lr are much concerned with customer relations/satisfaction
if so - you are both 1st class fools
- when you learn how business works, you WILL realize that your customers ARE your business
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hehehe. I however agree with unregistered in this case, but as a Swiftech employee he might want to "lighten" it up just a bit and explain in detail what the problem is. That's how customer service works for the business I am in charge of. No matter how stupidly easy the problem is they shouldn't have to "work" to hard to find an answer about the question. After all thats why they bought a pre-made block instead of making one.