unfortunately there is no way that a retailer can identify the original pumps from those with the 'temporary fix' as the pump heads look quite the same
all pumps shipped from Nov. 10 have the cut down impeller, and this will continue for some time
these pumps will not fail
for any RMAed pumps we are mailing a replacement pump head, no need to return the motor (zero failures)
the conversion of the thrust bearing to ceramic is rather involved and because of the tooling will not occur for some weeks
- when these pump heads are available they will be sent to all purchasers who wish them
on a positive note, the changes implemented a month ago to reduce the motor noise have been VERY effective, the pump now compares quite well to an Eheim 1048, and better than a 1250
please pHaestus, we always do well at customer service
but not at kissing butt when the problem is of the customer's creation
the thread here was nothing, you should see the rabid crowd at hardocp
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