RMA'ing with newegg

[Pyrotechnic]

That linksys router i posted about acting flaky earlier, it died last night. It keeps reseting itself every couple of minutes. I have 2 options for RMA'ing it. I could send it to Linksys or Newegg. Newegg seems easier to deal with, however they say you need all the packaging + manuals,cd's, etc. I dont have any of the pakaging, i threw it out long ago, but I still have the CD and the CAT5 cable that came with it. Do they care about the box or not ?

[guandi]

I had same problem with Dabs.com i still have 2 motherboards that they wont accepts back becouse some of the packaging is missing. i dont know about newegg, but be wary in the future.

[MadHacker]

Originally Posted by guandi

I had same problem with Dabs.com i still have 2 motherboards that they wont accepts back becouse some of the packaging is missing. i dont know about newegg, but be wary in the future.

for myself... as long as i have the hardware in the house.. i don't get rid of any of the packaging... unless i have already voided the waranty
drives my wife insane at times....

[EDIT]All I can recommend is to call or email newegg and C what they say.

As for the motherboards... RMA it back through the company who makes them.
I never really RMA stuff through the distributor. i find a lot of times it is slower then going through the manufacturer.[/EDIT]

[Pyrotechnic]

I'd just rather do it through newegg since they instantly approve RMA's. The problem is intermitent, and i can foresee linksys giving me a run around with it since they will probably actually test it. Doing it through Linksys is my last resort, but with them I dont need any of the pakaging, just the router and power adapter.

[MadHacker]

Originally Posted by Pyrotechnic

...The problem is intermitent, and i can foresee linksys giving me a run around with it since they will probably actually test it.

I use to have a problem with Harddrives. they would go flakey on me withing 6-8 months.
of course if you brought it in for testing at your local computer shop.. it would then be fine.
I found a way around this problem. before taking it in to be RMA'd I'd power it up and then shake the hell out of it... smashing the heads into the platter. it is now realy bad.. not just flaky.
then i'd RMA it. and ofcourse it would fail the tests the technicians would put it through... I'd walk out with a new Harddrive.
anyway you could do something to your router so that it is no longer flaky?
yet not void your waranty?

[Pyrotechnic]

Originally Posted by MadHacker

I use to have a problem with Harddrives. they would go flakey on me withing 6-8 months.
of course if you brought it in for testing at your local computer shop.. it would then be fine.
I found a way around this problem. before taking it in to be RMA'd I'd power it up and then shake the hell out of it... smashing the heads into the platter. it is now realy bad.. not just flaky.
then i'd RMA it. and ofcourse it would fail the tests the technicians would put it through... I'd walk out with a new Harddrive.
anyway you could do something to your router so that it is no longer flaky?
yet not void your waranty?

110V to the WAN port sounds good ....no thats a little too obvious

What I've decided to do is to just buy a new one, since i dont feel like having a ghetto rigged router with no port fowarding for 2 weeks. Then i'll send this one back and if I get a new one, great, I have a spare or I can sell it.

The router i have now is a Linksys BEFSX41, are these good or did i just happen to get a lemon ? Should i get the same one or should I look into a different brand like Netgear, D-Link, etc... ?

[MadHacker]

Originally Posted by Pyrotechnic

The router i have now is a Linksys BEFSX41, are these good or did i just happen to get a lemon ? Should i get the same one or should I look into a different brand like Netgear, D-Link, etc... ?

that i don't know... all i have is a Linksys switch...
I use a computer to do the routing for me.
guess i'm just cheep...

[guandi]

Godamnit. Just an hour or so after my above post, another Motherboard has gone on me. only a month or so old but i have modded the crap out of it.

Thermal epoxied the passive N/B heatsink onto the southbridge and hotglued a fan to it - only to make it fit i had to cut the mounting holes off the HS, stuck a microcool north pole on the N/B - in doing so found the NB was really uneven and lapped it, epoxied mosfet sinks in places, and attached a voltmod for when i get my Vapo system.


I was using the board to do a review of some waterblocks, and to make sure the mounting hardware of each block made no difference to the temps after i used a standard set for all the blocks, in mounting and unmounting the different sets a nylon washer span and caught a resistor, ripping it and some track out of the PCB.

feckin typical.

[Vector86]

I actually RMA'ed a Geforce to Newegg, It was uber easy and the people I talked to were very helpful. It's usually easier to go through the seller than the manufacturer.

[Vector86]

oh, srry about the double post but, the first linksys router I got was bad and had to be returned. It's possible that linksys routers just like to go bad...
... what with them being Cisco and all