Hack a Snap Sever 1000?

[admin69]

Originally Posted by poogles_uk

If you want either S2S (no code) or Snap Extensions here they are:

**** DOWN *****

I dont have an image for the os on a hd yet.

I had a copy of a modified java applet that I found somewhere and had my Snap 4000 get hit by lightning. Needless to say, all data was lost and I didn't have another copy of that software anywhere else. These may have been the links I used but no they longer work. Can anyone point me in the right direction? tia

[admin69]

Originally Posted by poogles_uk

Right, another breakthrough by me. First i brought you snap os v4. Now i brin S2S with no license!!!!!!

Download it here @ ***********************

Only 2 problems, when you click close it shows errors, dunno how to get round this, other than you can get out by clicking home in the top right corner. The other is there is no help file.

Will look into these

Tried this link to no avail... Is the file mirrored somewhere else?

[admin69]

I upgraded the OS to 4.0.860, have 256MB RAM, installed 300GB ATA100 Seagate drives (originals were 30GB) and have an early version Quantum 4000 - #70700042-001 (pretty sure it requires master / slave config #242 ).

All went well *UNTIL* I set up a RAID 5 array (it has no errors when configured with individual disks). I now get an error that the logical drive 60000 (RAID array) cannot synchronize. I have "broken" the set and reconfigured twice and it does the exact same thing. :shrug: Any ideas?

UPDATE: I again went to this set of directions #105 and followed them exactly. Even though another post (#242, etc.) talked about using master / slave and my original drives were configured that way, I am using cable select now. Originally I thought that cable select was keeping my 4000 from booting. I left it alone for ~ 5 min. and now I have a steady disk activity light and no system light. I cannot ping nor open the web interface to the Snap 4000 but I believe that is because the system light is off. I plan on waiting the 23+ hours like #105 talked about and see if mine behaves correctly then. I'll keep everyone posted...


More info now:

"About" page:
Model 4000 series
Software 4.0.860 (US)
Hardware 2.0.1
BIOS 2.0.282
Framework 1.2
VM 14.3


Disk Status:
RAID5 - Large data protection disk
OK Unknown disk operation error.


Error Log:
E File System : Failed to resynchronize logical set 60000, error -1 Disk 60000 27/7/2005 5:44:02 PM
I File System : Format complete Disk 60000 27/7/2005 5:43:32 PM
I File System : Opened FDB for device 0x60000 Disk 60000 27/7/2005 5:43:32 PM
I File System : All ACLs for device 0x60000, reset to defaults Disk 60000 27/7/2005 5:43:32 PM
I File System : Successfully initialized empty FDB for device 0x60000 Disk 60000 27/7/2005 5:43:32 PM
I File System : Process formatting device /dev/rraid0 Disk 60000 27/7/2005 3:58:52 PM
I File System : Closed FDB for device 0x60000 Disk 60000 27/7/2005 3:58:52 PM



Debug:
07/28/2005 7:18:23 Command: info devices

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24312 Private Mounted
Label:Private Contains system files only
Unique Id: 0x5518373604C4EC35 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 293036032 Fixed

Logical Device: 1000E Position: 0 JBOD Size (KB): 32296 Free (KB): 23936 Private Mounted
Label:Private Contains system files only
Unique Id: 0x414700757C551001 Mount: /pri2 Index: 13 Order: 1
Partition: 1000E Physical: 1000F FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 1000F Drive Slot: 1 IDE Size (KB): 293036032 Fixed

Logical Device: 60000 Position: 1 RAID Size (KB): 862254296 Free (KB): 861391968 Public Mounted
Label:RAID5 Large data protection disk
Unique Id: 0x3B3E426E22460FD1 Mount: /0 Index: 0 Order: 2
Partition: 10000 Physical: 10007 R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 293036032 Fixed
Partition: 10008 Physical: 1000F R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 293036032 Fixed
Partition: 10010 Physical: 10017 R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 293036032 Fixed
Partition: 10018 Physical: 1001F R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 1001F Drive Slot: 3 IDE Size (KB): 293036032 Fixed

[Roadster-2]

Help !!
Through the many helpful posts here I have tried upgrading the original 20Gb drive to an ATA133 120Mb and more recently an ATA100 40Gb. I have used both the early small version of Dolly (with a DOS strartup disk) and the later bootable CD-Rom version.

when I look at the Config Devices Info results I can see that it has not copied the Private partition. Consequently if the copy is made the boot drive it doesn't boot and just sits there with the lights flashing until I remove the power connector (after 24 hours the first time).

My software version is only 3.0.566 but I am reluctant to upgrade this on the original drive - it's on its last legs and I don't want to lose it. I was hoping to copy it and then upgrade the software.

Config results are -

Logical Device: 10000 Position: 1 JBOD Size (KB): 19496984 Free (KB): 19265840 Public Mounted
Label: Drive1 Single disk
Unique Id: 0x6E3E702C690BAB90 Mount: /0 Index: 1 Order: 1
Partition: 10000 Physical: 10007 FS Size (KB): 19767776 Starting Blk: 21124 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24536 Private Mounted
Label:Private Contains system files only
Unique Id: 0x6E3E702C690BAB90 Mount: /priv Index: 0 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10008 Position: 2 JBOD Size (KB): 19496984 Free (KB): 19265840 Public Mounted
Label: Drive2 Single disk
Unique Id: 0x6E3E702C690BAB90 Mount: /1 Index: 2 Order: 2
Partition: 10008 Physical: 1000F FS Size (KB): 19767776 Starting Blk: 21124 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 19937792 Fixed

What am I doing wrong to not get the Private partition ?

[bumpyone]

Originally Posted by edcetera

Hello Ray

What OS software is in your 2000,
mine is 3.4.803
hardware 2.0.0
Bios is 2.0.282

I have 4.0.829 here but wonder if its neccessary to do an upgrade to 2x 250 gig drives.

What are your thoughts regarding these parameters above.

Thanks / Ed

Ed,

Here is my information from the about screen on the server:

Model Software Hardware Server # BIOS
2000 series 4.0.860 (US) 2.0.0 #### 2.0.282

I started out with version 3.4.x. I was able to install the upgrade to 4.x and then installed the new drive, one at a time. I know there are many post about doing various steps but took the KISS (keep it simple stupid) approach first and it worked.
I was in the same boat, did I spend the cash on two drives that may or may not work. I bought my 160 at Fry's for $99.00 with $40.00 rebates.

Ray

[blue68f100]

Has anyone figured how to recovery when the server will not connect to the lan. I had an upgrade go south. The unit powers up, access disk, but no NET light.

Looking over the Mother Board I found a RS232 Serial Port header. Has any one tested this port. Chip MAX241CAT.

There is also a Floppy Disk Controller on board to, SMC FDC37C669QF P.

On the 2000 I think that the software is loaded in to the AM29F800BT , boot sector flash memory.

There are also to jumpers on the board, JP1 and JP6, has any one figured out what these are used for? Reset ? Forced Disk Boot? Load software from disk?

Blue68F100

[Sid2000]

I'm new to this so please excuse me for what I am about to ask. Can anyone please tell me how I can retrieve hidden files and folders from my snap server? If it is not possible? Does anyone have the help file for a snap server?

I have 2 old 7 GB drives that works great but I upgraded to 2 80GB drives to increase capacity. The upgrade was successful but when I click on help, i get an error message of file not found then instructs to use assist to upload the help file. I don't have the file so there's nothing to upload. It also states that I can go out on the web and download it. When I click on the provided link, it takes me to adaptecs web site which does not have the file available for download.

I hope comeone can help me. Many thanks...

[yvette176]

Originally Posted by admin69

I upgraded the OS to 4.0.860, have 256MB RAM, installed 300GB Seagate drives (originals were 30GB) and have an early version Quantum 4000 - #70700042-001 (pretty sure it requires master / slave config).

All went well *UNTIL* I set up a RAID 5 array (it has no errors when configured with individual disks). I now get an error that the logical drive 60000 (RAID array) cannot synchronize. I have "broken" the set and reconfigured twice and it does the exact same thing. :shrug: Any ideas?

(snip)

i'm not sure about your opsys settings; i gave up on getting mine to work and finally built my own servers with six 300Gb drives in each, in a RAID10 config. i never fully resolved this problem with my Snap Server 4000's.

the Snap needs memory in which to build the RAID arrays. i bumped my memory up to 256Mb, which i had on-hand. it may allow more memory than that; i'm not sure if i remember whether i read that you can only upgrade to 256Mb max or if i quit at 256Mb because i didn't want to buy memory for an aging device that was running in PIO mode and might not accept the memory in the first place.

despite the memory upgrade, after a power-on i would randomly get "rebuilding" messages - which were unacceptable. this only happened in RAID5, iirc; when i split the box into two stripe sets, then the problem went away. however, i needed one massive array, not two smaller arrays. and taking 26+ hours to rebuild the arrays in PIO mode really... was not all that "desirable", to be polite.

so i spent the money for the two extra drives, raid adapter, case with dual power supplies, twin gigE cards, and an OEM copy of W2K and i was so delighted that i then built an exact duplicate of that system! so now i run two W2k (pro) boxes, each with 900Gb of RAID 10 and teamed gigE throughput, and Robocopy sync them four times a day. it's not a perfect solution, but hey, i haven't lost any data, and i've got roughly 2Tb on-hand. nowadays, with 400Gb drives available, you could have 2.5Tb on-hand.

sorry i can't provide you with a resolution....
hth
Yvette

[aznwizkid]

Originally Posted by blue68f100

Has anyone figured how to recovery when the server will not connect to the lan. I had an upgrade go south. The unit powers up, access disk, but no NET light.

Blue68F100

I had that happen, I just used the hard reset, where you get into a reset mode. This is quoted from their manual

To reset the server settings:
1 Turn the Snap Server off (as described on page 7) and
wait for all of the lights to turn off.
2 Press and hold down the Reset button. While you are
still pressing Reset, turn the Snap Server back on; wait
until both the System and Disk lights start flashing in
sync. (To press the Reset button, push a pencil point or
similar object into the reset button.)
3 Release the Reset button.
4 To select the settings you want to clear and reset, briefly
press the Reset button:
Once to clear the server's IP address.
Twice to clear the Administrator password.
Three times to clear the server's network settings.
Four times to clear all system settings.
5 Watch the Disk light and verify that the number of times
it flashes corresponds to the number of times you
pressed the Reset button. For example, if you pressed
Reset three times to clear the network settings, the
Disk light should flash three times repeatedly to
confirm the reset. If the number of flashes exceeds the
number you intended, repeat steps 4 and 5 of this
procedure.
6 When the light confirms the level of reset you intended,
press and hold down the Reset button until both the
System and Disk lights turn off, and then release the
Reset button. The server then restarts, and resets the
settings you cleared to the factory defaults.

If you have already tried that then I don't know.

[blue68f100]

Originally Posted by Roadster-2

Help !!
Through the many helpful posts here I have tried upgrading the original 20Gb drive to an ATA133 120Mb and more recently an ATA100 40Gb. I have used both the early small version of Dolly (with a DOS strartup disk) and the later bootable CD-Rom version.

when I look at the Config Devices Info results I can see that it has not copied the Private partition. Consequently if the copy is made the boot drive it doesn't boot and just sits there with the lights flashing until I remove the power connector (after 24 hours the first time).

My software version is only 3.0.566 but I am reluctant to upgrade this on the original drive - it's on its last legs and I don't want to lose it. I was hoping to copy it and then upgrade the software.

Config results are -

Logical Device: 10000 Position: 1 JBOD Size (KB): 19496984 Free (KB): 19265840 Public Mounted
Label: Drive1 Single disk
Unique Id: 0x6E3E702C690BAB90 Mount: /0 Index: 1 Order: 1
Partition: 10000 Physical: 10007 FS Size (KB): 19767776 Starting Blk: 21124 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24536 Private Mounted
Label:Private Contains system files only
Unique Id: 0x6E3E702C690BAB90 Mount: /priv Index: 0 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10008 Position: 2 JBOD Size (KB): 19496984 Free (KB): 19265840 Public Mounted
Label: Drive2 Single disk
Unique Id: 0x6E3E702C690BAB90 Mount: /1 Index: 2 Order: 2
Partition: 10008 Physical: 1000F FS Size (KB): 19767776 Starting Blk: 21124 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 19937792 Fixed

What am I doing wrong to not get the Private partition ?

Roadster-2

From what I see you are upgrading a 2000, the 2200 I think start at 160/240 gig. You do not need to install the boot tracks on a 2000 server. From all of the threads, and experience from upgrading my initialy, the easyest way is to set the unit up as RAID 1. This way you can fail 1 drive at a time. Installing new ones one at a time. I took the high risk mode by replacing both drives at once. The only problem I had was that it took hours to format both drives this was with v3.4.803, went with out an hitch. Start with the second drive. I also discovered that the drive works best when using Partition magic to prepare the drives, format pri/fat32 or unformated. You should be able to login to the servers Disk Utility and check on the drive status. Once completed powerdown and change the other drive. This procedure works on the 2200 too.

All of the threads say that a ATA 133 will not work. You will have to use the utility software to change the speed prior to installation.

Good Luck

Blue68f100

[blue68f100]

Originally Posted by aznwizkid

I had that happen, I just used the hard reset, where you get into a reset mode. This is quoted from their manual

To reset the server settings:
1 Turn the Snap Server off (as described on page 7) and
wait for all of the lights to turn off.
2 Press and hold down the Reset button. While you are
still pressing Reset, turn the Snap Server back on; wait
until both the System and Disk lights start flashing in
sync. (To press the Reset button, push a pencil point or
similar object into the reset button.)
3 Release the Reset button.
4 To select the settings you want to clear and reset, briefly
press the Reset button:
Once to clear the server's IP address.
Twice to clear the Administrator password.
Three times to clear the server's network settings.
Four times to clear all system settings.
5 Watch the Disk light and verify that the number of times
it flashes corresponds to the number of times you
pressed the Reset button. For example, if you pressed
Reset three times to clear the network settings, the
Disk light should flash three times repeatedly to
confirm the reset. If the number of flashes exceeds the
number you intended, repeat steps 4 and 5 of this
procedure.
6 When the light confirms the level of reset you intended,
press and hold down the Reset button until both the
System and Disk lights turn off, and then release the
Reset button. The server then restarts, and resets the
settings you cleared to the factory defaults.

If you have already tried that then I don't know.

Tried that, did not help.

Blue68F100

[blue68f100]

Originally Posted by blue68f100

Tried that, did not help.

Blue68F100

I have recoverd from my BIOS/Server not found/Lost.
I was playing around with the J1 & J6 jumpers on the motherboard. One of the jumpers caused the server to shut down NOW. The other I do not know if it had an affect on my recovery or not. Since I could not find the server, after several resets. I decided to format the hard drives, to remove any corruption I may had down.

The unit took 5-10 minutes before the harddisk started formating, I only installed 1 drive.

I was still having problem on startup, the system ether goes in to panic mode or starts disk check on the mirror drive.

A X Snap service tech said the extra ports (serila etc.) are turned off to speed up operations.

I did find someting of interest for you telenet users.

08/01/2005 13:43:44 Command: info nvram

NFS: ENABLED
HTTP: ENABLED
Telnet remote console: DISABLED (0)
RCP server: DISABLED (0)
BOOTP server: DISABLED
HTTPd Port: 80
SMTP Port: 25
SCSI Termination: INTERNAL, external devices illegal.
Protocol Daemons: 32
Raid Cache: 0
Raid Threads: 0
Current Code Page: 437 = US English
File System FSync: ENABLED
FileSystem Full Alert: 90%

It lookes like telenet may be an option.

I hope this info will help someone.

I am still trying to figure how I can reload the software in nvram.

Thanks for all of the info.

David

[blue68f100]

Sound like you are having the same type of problem I am having on a 2000. I can only run single disks NO RAID 0 or 1. If I try it hangs up. Have to wipe disk in order to recover.

David

[deadsenator]

Well, I found v4 on Adaptec's site. But the 860 rev of v4 won't load since I'm wayyyy down the chain on v3 (3.4.803 to be exact and v2.0.252 bios). Where can I get the fabled 'keyed' upgrades? Like 830 or 855? Googling has brought zero results.

Also, will an upgrade get me past the 137GB barrier? I've got 250's lying around (though 5400rpm drives are better for cooling). But first, I need an upgrade....

Thanks, everyone!

DS

[deadsenator]

Originally Posted by deadsenator

Well, I found v4 on Adaptec's site. But the 860 rev of v4 won't load since I'm wayyyy down the chain on v3 (3.4.803 to be exact and v2.0.252 bios). Where can I get the fabled 'keyed' upgrades? Like 830 or 855? Googling has brought zero results.

Also, will an upgrade get me past the 137GB barrier? I've got 250's lying around (though 5400rpm drives are better for cooling). But first, I need an upgrade....

Thanks, everyone!

DS

Well, thanks to blue68f100 and Leomania, I've downloaded all the appropriate software, but I consistently get the error:

"This file is not a valid upgrade for your server."

It matters not which file I try. It matters not which version of Assist I use. This is very frustrating. What am I missing?

[boogie]

I have replaced my 80gb with a 320gb wd drive using winhex to clone. It boot up okay but I only see a 80gb drive and cannot change its size, is there anything special I need to do ? upgrade firmware or something? Thanks all suggestions are highly appreciated.

[blue68f100]

Originally Posted by boogie

I have replaced my 80gb with a 320gb wd drive using winhex to clone. It boot up okay but I only see a 80gb drive and cannot change its size, is there anything special I need to do ? upgrade firmware or something? Thanks all suggestions are highly appreciated.

You need to get into debug and issue a reinit command.
in debug issue "config devices info"
then
Type "config devices format ????? /reinit"
where ????? = to your drive id, 10000, 10008, ...

I hope this helps you.

David

[upstech]

Originally Posted by deadsenator

Well, thanks to blue68f100 and Leomania, I've downloaded all the appropriate software, but I consistently get the error:

"This file is not a valid upgrade for your server."

It matters not which file I try. It matters not which version of Assist I use. This is very frustrating. What am I missing?

v4.0.860 can only be used to upgrade from 4.0.855. I ran into the same problem until I finally received a copy of 4.0.855. Once you upgrade to 855 you can then upgrade to 860.

[boogie]

Originally Posted by blue68f100

You need to get into debug and issue a reinit command.
in debug issue "config devices info"
then
Type "config devices format ????? /reinit"
where ????? = to your drive id, 10000, 10008, ...

I hope this helps you.

David

Hi and thanks for the help. Unfortuneatly I have already tried this and it does not work. I get an error that keeps saying switch is invalid for that drive. I can format it but can not /reinit or remove drive from mirror set.

[kogvos]

I get exactly the same error on a Dell 705N which has been told it's a 4100 that was originally a 240G model and I have put 4 x 160G drives in. It takes several hours to try to configure the Raid 5 which has about 385G in it but it then fails in exactly the same manner.

In JBOD mode, I get 128M on each drive as you would expect and I can add thm all together as a large single disc OK

Original OS was 3.4.803 and I have just upgraded to 4.0.860 (thank you very much poogles_uk) It has the original 64M of RAM.

By the way, what improvements does OS4 bring? Everything looks the same, same options in the various screens, etc and the 31 character limitation on the filenames.

Regards,

kogvos

Originally Posted by admin69

I upgraded the OS to 4.0.860, have 256MB RAM, installed 300GB ATA100 Seagate drives (originals were 30GB) and have an early version Quantum 4000 - #70700042-001 (pretty sure it requires master / slave config #242 ).

All went well *UNTIL* I set up a RAID 5 array (it has no errors when configured with individual disks). I now get an error that the logical drive 60000 (RAID array) cannot synchronize. I have "broken" the set and reconfigured twice and it does the exact same thing. :shrug: Any ideas?

UPDATE: I again went to this set of directions #105 and followed them exactly. Even though another post (#242, etc.) talked about using master / slave and my original drives were configured that way, I am using cable select now. Originally I thought that cable select was keeping my 4000 from booting. I left it alone for ~ 5 min. and now I have a steady disk activity light and no system light. I cannot ping nor open the web interface to the Snap 4000 but I believe that is because the system light is off. I plan on waiting the 23+ hours like #105 talked about and see if mine behaves correctly then. I'll keep everyone posted...


More info now:

"About" page:
Model 4000 series
Software 4.0.860 (US)
Hardware 2.0.1
BIOS 2.0.282
Framework 1.2
VM 14.3


Disk Status:
RAID5 - Large data protection disk
OK Unknown disk operation error.


Error Log:
E File System : Failed to resynchronize logical set 60000, error -1 Disk 60000 27/7/2005 5:44:02 PM
I File System : Format complete Disk 60000 27/7/2005 5:43:32 PM
I File System : Opened FDB for device 0x60000 Disk 60000 27/7/2005 5:43:32 PM
I File System : All ACLs for device 0x60000, reset to defaults Disk 60000 27/7/2005 5:43:32 PM
I File System : Successfully initialized empty FDB for device 0x60000 Disk 60000 27/7/2005 5:43:32 PM
I File System : Process formatting device /dev/rraid0 Disk 60000 27/7/2005 3:58:52 PM
I File System : Closed FDB for device 0x60000 Disk 60000 27/7/2005 3:58:52 PM



Debug:
07/28/2005 7:18:23 Command: info devices

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24312 Private Mounted
Label:Private Contains system files only
Unique Id: 0x5518373604C4EC35 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 293036032 Fixed

Logical Device: 1000E Position: 0 JBOD Size (KB): 32296 Free (KB): 23936 Private Mounted
Label:Private Contains system files only
Unique Id: 0x414700757C551001 Mount: /pri2 Index: 13 Order: 1
Partition: 1000E Physical: 1000F FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 1000F Drive Slot: 1 IDE Size (KB): 293036032 Fixed

Logical Device: 60000 Position: 1 RAID Size (KB): 862254296 Free (KB): 861391968 Public Mounted
Label:RAID5 Large data protection disk
Unique Id: 0x3B3E426E22460FD1 Mount: /0 Index: 0 Order: 2
Partition: 10000 Physical: 10007 R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 293036032 Fixed
Partition: 10008 Physical: 1000F R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 293036032 Fixed
Partition: 10010 Physical: 10017 R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 293036032 Fixed
Partition: 10018 Physical: 1001F R 60000 Size (KB): 291402712 Starting Blk: 204037 Public
Physical: 1001F Drive Slot: 3 IDE Size (KB): 293036032 Fixed

[blue68f100]

Originally Posted by boogie

Hi and thanks for the help. Unfortuneatly I have already tried this and it does not work. I get an error that keeps saying switch is invalid for that drive. I can format it but can not /reinit or remove drive from mirror set.

You will need to unmount the drive before the issuing the reinit.

David

[jrmvt]

OK, I'm at a complete loss, so I thought I would try running it past the group here.

Back in the Spring, I had my Dell 705N die on me. Finally got it to tell me that one of the four drives in my RAID5 array was bad. Replaced it - still didn't work. I limped by, storing the data on our SBS2003 server until I had more time to play with it.

Last week was that time. I decided since it was dead anyway and I didn't need the data on it anymore (I had a good backup thankfully), I would do a mind-wipe on it and turn it into a SNAP 4100. I broke the RAID5 set up into 4 individual drives, did the debug trick to make it forget it was a Dell, then proceeded with upgrading the OS. Once all of that was done, I ran the Disk Check on the 4 individual drives and all checked out OK.

So I built the RAID 5 Array and copied the data back over. A few days later, I started getting complaints that a lot of the picture files were corrupt. So I ran the disk check on the RAID 5 Array and got a fatal error while it was checking the cylinder groups. I broke the RAID apart again and ran the disk check on each drive - all registered as OK. Rebuilt the RAID and ran the disk check - Fatal Error!

I checked the Knowledge base on Adaptec's website and it says that for severe errors, sometimes you have to run the Disk check with error correction activated repeatedly. So after 15 successive runs, I was still getting errors. I broke the RAID apart again, thinking that if I rebuilt the RAID 5 array utilizing only 3 of the disks instead of all 4, that maybe I could narrow down if a bad drive was causing the problem. Ran Disk Check on the 3-disk RAID 5 Array and on the remaining disk and got errors on both! I tried again, setting it up so that the one non-RAID disk was the new drive I just added and the 3-drive RAID5 array was the old drives - still errors all around!

So, I'm guessing the problem is one of three things. 1) There are multiple bad hard drives that need to be replaced. 2) The OS is corrupt, in which case I think I'm screwed because the only non-upgrade version I have is a 3.x version from Dell and SNAP does not allow you to roll back from a 4.x version to a 3.x version. 3) There is another hardware error causing the problem (RAM, Promise controller, CPU, etc.)

Anyone have any ideas what I should try next? Thought about pulling each hard drive out one at a time and formatting it on another computer, but I'm not really convinced that the problem won't just perpetuate as I put each drive back in.

Thanks,
J. R.

[bob156]

I recently upgrade our Snap Server 4100 to o/s v3.4.803, and have been having problem with the drives ever since. Whenever I boot it up, the first 2 drives come up ok. The 3rd and 4th drives lights come up as yellow. On the web browser configuration screen, on the first 2 drives appear.

I have rebooted it, and reset the the Snap Server (using the reset button 4x), and it comes with the same problem - 2 drives OK and 2 bad. I swapped the IDE cables around a bit, and have found that the first 2 drives always come up ok. Here's the results:

-----------------
IDE 1 - empty
IDE 2 - empty
IDE 3 - 40GB Drive
IDE 4 - 40GB Drive

I see 2 drives...

-----------------
IDE 1 - empty
IDE 2 - 40GB Drive
IDE 3 - 40GB Drive
IDE 4 - 40GB Drive

I see 2 good drives, IDE2 and IDE3. IDE4 status light is yellow.

-----------------
IDE 1 - 40GB Drive
IDE 2 - 40GB Drive
IDE 3 - 40GB Drive
IDE 4 - 40GB Drive

I see 2 good drives, IDE1 and IDE2. IUDE3 and IDE4 status lights is yellow.

Has this happened to anyone else? Does anyone know what I can do to fix the problem?

[Mattallyc]

After 1.5 days I've finally come to the end of this thread(!) but have not found a solution to my problem. The closest mention is Neils post (#649).

I've two snap servers. A 1000 and an 1100. The HDD in the 1100 died so I bought a new one and cloned the good drive in the 1000 to it (thanks to this thread for the info on this). The new drive works fine in the 1000 server (gone up to 80GB from 30GB).

The problem is still with the 1100. Either drive fails to work in it. When I apply power to the 1100 it comes on straight away. Waiting a bit longer (10 - 20 secs) it settles down and I get the following led pattern:

System: on 2 secs / off 0.5 sec
Link: always on
Net: intermittant rapid flashing
Disk: copies system led except double flash in on period

Assist can't find the drive and I've IP scanned the network to try and find it to no avail so its not getting an IP address. It won't perform a reset either. I don't know the details for the 1100 as I can't access it. The details for the 1000 are:

Software version: 3.4.803(US)
Hardware version: 3.12
Bios: 2.1.366

Anyone got any suggestions??

Thanks in advance,

Matt.

[Mattallyc]

Further to my post above (#699) I've managed to fix my snap 1100 thanks to help from blue68f100 (thanks again David!)

Should anyone else have a similar problem it is worth noting that an image of a 1000 will not work on an 1100. You can use a 2200 image on an 1100 server though and it will work. My solution was to get an image of a 2200 (search this thread) and use knoppix to transfer it (again see earlier in this thread).

Hope this helps.

Regards,
Matt.