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General Liquid/Water Cooling Discussion For discussion about Full Cooling System kits, or general cooling topics. Keep specific cooling items like pumps, radiators, etc... in their specific forums. |
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#26 | |
Cooling Neophyte
Join Date: Apr 2005
Location: NJ
Posts: 8
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I gave swiftech the serial # and even was going to ship my bad head to prove that it had a deisgn flaw. If I was my fault for breaking it I would take responsibilty and purchase their replacement head... I'm not going to even buy another swifttech part ever and WOULD tell others to do the same. PEOPLE HOLD ON TO YOUR RECEIPT BETTER YET INSIST on A nEW head NOW if you have the earlier MCP600 PUMPS... |
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#27 |
Cooling Savant
Join Date: Nov 2002
Location: portugal
Posts: 635
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Hold on, im sure this is still being discussed at swiftech.
Give them a break. EDIT: is it on warranty yet?
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#28 | |
Cooling Savant
Join Date: May 2003
Location: Okotoks, A.B. Canada
Posts: 726
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"Great spirits have always encountered violent opposition from mediocre minds" - (Einstein) |
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#29 | |||
Cooling Savant
Join Date: May 2004
Location: Northern VA
Posts: 383
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![]() Sure that may not be the case here. But can you prove it? You cant even prove you bought it. If companies open their doors and waive all warranty restrictions it just invites those "immoral" people. Yes the rev1. mcp600 had a known problem. Because of that the seller should either of dealt with that before selling it or the buyer should have been smart enough to not buy it. Someone made a dumb decision, dont think Swifty should have to pay for it. |
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#30 |
Cooling Savant
Join Date: Nov 2002
Location: palo alto, CA
Posts: 164
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Oh and lets see, you by a used car and all of us suddenly the manufacturer discovers a flaw in that specific model. All you have to do is bring it back to ANY of thier dealerships and they will replace the part FREE of charge. see here
Government-Initiated Recalls and more importantly After-Warranty Assistance Programs really its up to swiftech, they know that its a defect with the pump, they know that its not the users fault (dont BS me here about abusive use, its a known problem), Its up to them to decide whether to Honor the RMA or not. If they decide not to and do this to one too many people, word will start going around, and you cant stop that. You should know that better then anyone Bill. I know that you dont have to replace it as per your stated warranty, and that the user might have lied to you, but it doesnt change that you initially sold a defective product. |
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#31 | |
Cooling Savant
Join Date: May 2003
Location: Okotoks, A.B. Canada
Posts: 726
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Weather dump is the right word... :shrug: How many things have you purchased that you havn't check about on the net if they were good... rev1 had know problems to those that knew about it... Some would think that if i were to buy something from swiftech you get quality... People make mistakes... companies make mistakes... When you make a mistake.. you own up to it and fix it... swiftech should do the same... he bought a swiftech pump... not a piece of paper that sais reciept...
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"Great spirits have always encountered violent opposition from mediocre minds" - (Einstein) |
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#32 | |
Cooling Savant
Join Date: Nov 2002
Location: winnipeg
Posts: 129
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#33 |
Cooling Neophyte
Join Date: Jul 2004
Location: FL
Posts: 83
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funny thing is, the pump is working fine he had some tubing problems if yall check the OC'ers thread
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#34 | |
Cooling Savant
Join Date: May 2003
Location: Okotoks, A.B. Canada
Posts: 726
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seems like DJ_MIX did some editing of his post so i can't exacly tell what was originaly said
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"Great spirits have always encountered violent opposition from mediocre minds" - (Einstein) |
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#35 | |
Cooling Savant
Join Date: May 2004
Location: Northern VA
Posts: 383
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MadHacker, Yeah I see your point. Im a bad example though, I investigate almost everything I buy for a good period of time before I buy them. I did buy my mcp600 before the failures started to happen though. But because its 3rd party, I agree with dima y, its up to swiftech if they feel like being warm and cuddly. |
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#36 |
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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LOL at this whole thread. Yeah, buy a pump known to be bad, get it and it's bad, blame the company because you just wasted money on it and then get pissed when the company tells you to piss off because your not the original purchaser.
You people saying Swiftech should pony up for parts an this are ****ed up... I can't think of to many products that a company would except an RMA that was bought 3 party with no recipt and out of warranty that is a year old. The pump is bad, buy a new one. If you can't affort it then quit buying shit you can't afford to replace. |
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#37 | |
Cooling Savant
Join Date: Nov 2002
Location: winnipeg
Posts: 129
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Any company that won't warranty a product just because the product was resold is a bullshit company. Anybody that supports bullshit companies (like you) is an idiot. The pump has a two year warranty and swiftech started selling it less than two years ago, making it impossible for the warranty to have expired. Secondly, the earlier version of the pump had a known design flaw and should be replaced regardless of the warranty. It's because of ****ed up people like you that companies are able to get away with the bullshit that they do. |
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#38 |
Cooling Neophyte
Join Date: Jul 2004
Location: FL
Posts: 83
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can I get a foo over here please lol...how in the hell is he going to RMA a working pump lol
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#39 | |
Cooling Neophyte
Join Date: Apr 2005
Location: NJ
Posts: 8
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I tried re-routing my tubing to be less restictive, thinking that was the problem.. It look like it help abit , but the problem came back... I will post pics on the head tomorrow once I apart. |
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#40 | |
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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So what companies do I support that are a bull shit company? Swiftech? LOL... Know who you are talking about before talking. You sir are the idiot here. |
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#41 | |
Cooling Neophyte
Join Date: Jul 2004
Location: FL
Posts: 83
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#42 | ||
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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#43 | |
Cooling Savant
Join Date: Nov 2002
Location: winnipeg
Posts: 129
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" Maintenance free brushless motor, with 2 year warranty *" That Part! |
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#44 |
Cooling Savant
Join Date: Jan 2004
Location: Alberta
Posts: 631
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Abit also requires a reciept, else they charge. So does ATi. So does Samsung. All stores require receipts. I've only dealt with one company that didn't require one, ncix.com, and that's because they keep track of all their dealings electronically.
Like was said before, you have NO idea what the previous user did to it. Threatening to not buy from them doesn't seem like it'd matter - you didn't in the first place. |
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#45 | |
Cooling Savant
Join Date: Nov 2002
Location: winnipeg
Posts: 129
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#46 | |
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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#47 | |
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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#48 |
Cooling Neophyte
Join Date: Jul 2004
Location: FL
Posts: 83
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FLB: keyword motor
edit: jd beat me to it
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#49 | |
Cooling Savant
Join Date: May 2003
Location: Okotoks, A.B. Canada
Posts: 726
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In the past I was able to check via serial number on Western Digital’s website if a drive was still under warranty… when or by whom the drive was originally purchased was not an issue… Only the fact that the drive or motherboard was under warranty… I think Swiftech’s approach is a little bit extreme… there is no doubt by the age of the pump that the pump is still under its warranty period… When I mentioned this to my wife… she laughed… Is the cost of the replacement part coming out of BillA’s own product... Why does he care so much and make such large waves over such a small, minor issue?
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"Great spirits have always encountered violent opposition from mediocre minds" - (Einstein) |
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#50 | |
Put up or Shut Up
Join Date: Dec 2001
Location: Spokane WA
Posts: 6,506
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