Snap Server 1100 Disk Image

[rubicon]

Hi guys I actually found this forum from Overland. Called them up and tried to get support for my Snap Server 1100 and they told me about Phoenix, even gave me his number and he gave me the link to this forum.

That being said, I think my hard drive in my 1100 is toast.
I added it to my network via a switch and I could not ping it through my router nor find it with my snap server assist disk utility. When booted up, all of my lights would light/flicker except the disk light which made me start to question the disk and now I'm just ready to wipe the disk and or format a new disk for the server.

Why am I here? Well because from what I understand the only thing that will help me now is a disk image from a working Snap Server 1100. Can anybody provide a disk image to me?

I legitimately own a snap server 1100, I have my disk and overland told me that they no longer support this device and that you guys should be able to help me out...

I'm crossing my fingers

[blue68f100]

Search bt for 1100.bin or 2200.bin or .img

[rubicon]

im not sure what you mean by search bt?? can you please explain?

[blue68f100]

Bittorrent sites even rapid share may still have them.

[rubicon]

no luck

i've checked mininova, piratebay, btjunkie, bittorrent, isohunt....this sucks

[Phoenix32]

Ya, this was not one I could help with. I no longer have any images for those units.

[bitor]

Hello rubicon, I have a question for you. So are you saying that Overland doesn't mind if Phoenix distributes the image for the SnapOS? There are a lot of people I'm sure that has this image, but due to the restriction on distributing it most are not willing to take the chance.

bitor

Originally Posted by rubicon

Hi guys I actually found this forum from Overland. Called them up and tried to get support for my Snap Server 1100 and they told me about Phoenix, even gave me his number and he gave me the link to this forum.

That being said, I think my hard drive in my 1100 is toast.
I added it to my network via a switch and I could not ping it through my router nor find it with my snap server assist disk utility. When booted up, all of my lights would light/flicker except the disk light which made me start to question the disk and now I'm just ready to wipe the disk and or format a new disk for the server.

Why am I here? Well because from what I understand the only thing that will help me now is a disk image from a working Snap Server 1100. Can anybody provide a disk image to me?

I legitimately own a snap server 1100, I have my disk and overland told me that they no longer support this device and that you guys should be able to help me out...

I'm crossing my fingers

[Phoenix32]

Originally Posted by bitor

So are you saying that Overland doesn't mind if Phoenix distributes the image for the SnapOS? There are a lot of people I'm sure that has this image, but due to the restriction on distributing it most are not willing to take the chance.

I truly hope people reading this message thread will take the time to read , and not skim, this message fully. I will try to be perfectly clear.


I do not work for, nor ever worked for, or have any affiliations, legal or otherwise, with Adaptec or Overland.

I DO NOT have any rights to distribution of Overland Copyrighted software beyond what anyone else has on this forum.

I am a retired/disabled veteran who is/was an engineering technician (not the same thing as a technician for those who do not know).

Like many of you, I use Snap Servers at home for NAS and file serving.

My pension/disability is not very much to live on, so I do what little side work I am able to do and refurbish some Snap Servers for resale on eBay etc to help make ends meet. Contrary to popular belief, I make very little doing that, but every little bit helps make ends meet in my home.

Doing the above, looking for very hard to get parts and/or resources, I have been able to make a contact or two here and there (Overland in this case). These type relationships are recipracating. Meaning, sometimes, they will send someone my way they do not feel they can help but I might be able to, and in fact, on my recommendations, have sent people here to this forum. Mostly this will be on equipments they no longer can really support (A Snap 1100 in this case). Unlike Adaptec (IMHO), Overland is doing their level best (also IMHO) to provide decent customer support, even where they themselves can no longer provide direct support. Overland is doing a credible job of trying to bring back the reputation of the Snap Servers that we all know Adaptec ran into the ground. Credit where credit is due.

Contray to what an A$$hole recently accused me of. I am not a Snap Server "fanboy". I look to the equipment that is servering me best, the software that is serving me best, and support where possible that is serving me best. I have no problems switching to something different if it serves my uses better. Right now, and for some time, the Snap Servers have served me best, and still are. When they don't, they are gone. Proof might be the fact that I don't own a Snap 410, 510, 520, 550, 620, 650, etc etc etc. For my uses, the 4400, 4200, 4500, and 15000 do the best job and thus what I have. I do not care much for the later Snap Servers Adaptec put out. JMO.

Now, with that out of the way, let's see if we can help this guy out.

[Phoenix32]

I spoke to my contact at Overland today about the very question that came up here from Bitor. This is the answer I was given.

Overland released the old Snap OS (not to be confused with Guardian OS) freely on their Web Portal. They have no problem with people on this forum freely distrubuting files needed for the old Snap OS. A key word there is freely, do not try to make any profit on its distribution! They do still OWN the copyrights. I repeat, do not try to make any profit on its distribution.

I also repeat, DO NOT confuse this with the Guardian OS, that is NOT released, and NOT open for distribution!


Thus, if you have a drive image for the Snap 1100 you can provide to rubicon to help him get his Snap 1100 back online, feel free to do so.


Clear enough?

[rubicon]

Originally Posted by bitor

Hello rubicon, I have a question for you. So are you saying that Overland doesn't mind if Phoenix distributes the image for the SnapOS? There are a lot of people I'm sure that has this image, but due to the restriction on distributing it most are not willing to take the chance.

bitor

Hi, first thanks for the reply...and yes...I went through the Overland's tech support and they apologized as they could not support my "obsolete" product...i told them what i needed which was the operating system and they told me about this site and even gave me Phoenix32's name and number in which i called him, and then joined the site. I believe they dont mind us sharing the image to legitimate people who own the disk and snap server and on that note I have no problem snapping pics of those things if it helps me to get the OS so I can use my snap server.

Thanks for all of the help guys!

[rubicon]

Originally Posted by Phoenix32

I spoke to my contact at Overland today about the very question that came up here from Bitor. This is the answer I was given.

Overland released the old Snap OS (not to be confused with Guardian OS) freely on their Web Portal. They have no problem with people on this forum freely distrubuting files needed for the old Snap OS. A key word there is freely, do not try to make any profit on its distribution! They do still OWN the copyrights. I repeat, do not try to make any profit on its distribution.

I also repeat, DO NOT confuse this with the Guardian OS, that is NOT released, and NOT open for distribution!


Thus, if you have a drive image for the Snap 1100 you can provide to rubicon to help him get his Snap 1100 back online, feel free to do so.


Clear enough?

thanks for the help!

[rubicon]

Ok, thanks guys, I DO have the image file now....now the next task, how do I "burn" this image to my drive. I have used the likes of clonezilla to clone a drive to another drive but this is my first attempt to burn an image to a drive....

I have a usb to ide tool and I have a machine running xp, one running windows 7 and a intel based mac....I'm all ears

[blue68f100]

It's not an difference, you just select the file as source.

[rubicon]

Update, my snap server is toast ...a puff of smoke from the board and now I have a nice paper weight on my hands...I really appreciate all of the help I received on this forum though and if anybody needs any disk images, feel free to shoot me a message or better yet ping me on my aim messenger tied to my account...thanks guys!

[RyRoRyan]

Now that we know that overland does not mind us having the OS's of the older products, can someone do me a favor and send me the location of a 1100 OS. Also I am not sure if this is still locked down or not, but since I am missing the CD, is it possible that I can get the assist application somewhere as well?

[Max8]

Originally Posted by Phoenix32

They have no problem with people on this forum freely distrubuting files needed for the old Snap OS.

does that mean that the SNAP OS images & bin files can be posted somehere on the wiki??

[blue68f100]

The problem is finding a place to host them on a perminate bases. I did a search on rapidshare and there are pages of Snap2200.bin files. But users who posted them think the sup is the image file so you have to hunt for the correct one. Then you may need assist to do the initial setup because who knows what IP it was setup as. Rapidshare is nice in the fact it allow hosting for free but the downside is if not accessed they are removed in 30days.

I located a link for him so he's should be good to go.

I would prefer not to post a link to software in the wiki and this site is not into file hosting. The last time I posted a bunch of info in the wiki, someone not knowing how to add/edit deleted a whole section, 4+ hrs of work. So I had to get the section restored. Another problem with links is that the file their pointing to gets moved or goes away.

We currently are getting a lot more request for GOS hardware/software help than the old SnapOS.

[RocketGeek]

Originally Posted by rubicon

if anybody needs any disk images, feel free to shoot me a message or better yet ping me on my aim messenger tied to my account...thanks guys!

Will be contacting you on that, as I've got a 1100 that I need to replace the HD on.

Also, does anyone know if you can add another power and PATA connector to the board (it's got a spot for it, as I figure it's the same board from the 2200) and add a drive? At that point, should I be looking for a 2200 disk image to restore, or do I use the 1100 and modify it? I will re-read the FAQ to see if this is mentioned...

I also need to retap the fan power, as the temp controlled fan isn't spinning enough and this thing is HOT. At least I'll get the 12v off the spare HD power off the board.

[blue68f100]

Add a second HD to a 1100 is a good way to brick it. It took me about a year to figure out a way to un-brick one. I'm not going to tell you how to un-brick one, and beside you probably don't have the necessary hardware to fix the problem. So do it at your own risk, I recommend against it. If you want a 2 drive unit buy a 2200. If you want performance go with a 4 drive GOS unit with the intel chips (4200/4500).

For a 1100 to coll properly you need the case on. With the case off the air flow is not right. You need to cover the gab between the HD and rear of the unit where the fan is.

[RocketGeek]

Originally Posted by blue68f100

Add a second HD to a 1100 is a good way to brick it. It took me about a year to figure out a way to un-brick one.

Was that after adding a second drive, or bricking a single drive 1100?

Originally Posted by blue68f100

I'm not going to tell you how to un-brick one, and beside you probably don't have the necessary hardware to fix the problem. So do it at your own risk, I recommend against it.

Well, if it involves a JTAG or a serial cable (well, pretty much any cable), I've got it. But now you've piqued my curiosity, if you know how to unbrick one, why isn't it in the FAQ somewhere? I can understand if it's a really odd procedure, but even an outline would be helpful to a lot of people.

Originally Posted by blue68f100

If you want a 2 drive unit buy a 2200. If you want performance go with a 4 drive GOS unit with the intel chips (4200/4500).

Actually, what I'd like is an inexpensive 10+ drive chassis that I can toss a bunch of SCA/SCA2 drives into. Even used those things bring big bucks. I've got half a mind to put all my bare SCA2 drives on Ebay and move on...

Originally Posted by blue68f100

For a 1100 to cool properly you need the case on. With the case off the air flow is not right. You need to cover the gap between the HD and rear of the unit where the fan is.

Yep, I was running it with the top metal cover on and it was overheating. Took the fan out, pulled the blade spindle out, removed the bearings and cleaned them as best I could. The fan sounds a lot better now, and the metal box is much cooler, just around room temp.

My teflon greaser isn't where I can get to it, or I'd have pushed all the grime and gunk out of the bearings. Once I find the greaser, I'll give it another cleaning.

Anyone want to buy a nice 1100 (After I wipe the current drive, reload the OS and factory default it?)

[blue68f100]

You brick one by doing what is required to make it thinks it a 2 drive unit.

Sorry, My time effort is worth something. So it's not going to be given out.

[RocketGeek]

Originally Posted by blue68f100

Sorry, My time effort is worth something. So it's not going to be given out.

Would you at least help me get the proper image for the 1100? I can take it from there once I've got the image. It's already got Snap OS 4.0.860 on it, which should be the currently available "somewhere" image...