SNAP Server Disk Config

[edmacktx]

I have a SNAP Server 2000 set up for RAID 0,1 and one of the hard drives has appeared to have failed. Unfortunately I didn't realized this for a few months because I forgot to change my stored email notification address. The status message mentioned the drive failing and Disk 1 being orphaned. When I checked the status Drive 1 showed failed with no space available. The other drive shows as "Mirror - Data Protection Disk data protection disabled, Backup disk failed. Primary Disk OK"

I was about to replace the disk when I saw a note about formatting the drive can restore it. So I formatted Disk 1 and it now shows OK will all the space available.

The issue I now have is I can't get back to RAID 0,1. The status log for the Mirror disks shows "1 member missing in logical device (Original ID: 50000)", "Logical set member 0 not found" (Original device ID: 50000).

When I go to the configure disk tab it tells me that the disk configuation can not be changed and that I should call tech support.

I have backed up the important data to a DVD disk. What do I need to do to get this back to working RAID 0,1. ? The unit gas the original Quantum 20GB fireball drives. Which I may upgrade some time in the future but for now I just want the data protection back.

Thanks
Ed

[re3dyb0y]

http://(snapserver ip or name)/config/debug

type config devices reinit all

and let the system restart. It should bring the drives back to original state. I did this to remove a 'cracked raid' then try putting it back in a raid set

[edmacktx]

Thanks for the suggestion. I tried that command but I get a response that indicates it is incomplete. The syntax shows as:

Partial command entered, one of:
config cmos serial-no (serial no/default/hex4th-hex5th-hex6th chars of ethernet addr)
smtp-address ddd.ddd.ddd.ddd (SMTP Mail Server IP Address
codepage number (set codepage)
devices automount enable|disable (Auto-Mounting of devices at boot)
config (individual/mirror/span/raid/xtra (=spare)) [dev,...]
format dev [label ["comment"]] [/reinit [/nocore]] (format an unmounted device)
fsck dev [[/fix /fixfatal /altsb]] (check device's filesystem)
info (same as "info devices")
mount [dev] request to mount one or all devices
predict (individual/mirror/span/raid) [dev,...]
resync dev
testparity dev
unmount [force/dev] request to unmount one or all devices

Looks like I may be missing a piece - Ed

[edmacktx]

Thanks for the suggestion. I tried that command but I get a response that indicates it is incomplete. The syntax shows as:

Partial command entered, one of:
config cmos serial-no (serial no/default/hex4th-hex5th-hex6th chars of ethernet addr)
smtp-address ddd.ddd.ddd.ddd (SMTP Mail Server IP Address
codepage number (set codepage)
devices automount enable|disable (Auto-Mounting of devices at boot)
config (individual/mirror/span/raid/xtra (=spare)) [dev,...]
format dev [label ["comment"]] [/reinit [/nocore]] (format an unmounted device)
fsck dev [[/fix /fixfatal /altsb]] (check device's filesystem)
info (same as "info devices")
mount [dev] request to mount one or all devices
predict (individual/mirror/span/raid) [dev,...]
resync dev
testparity dev
unmount [force/dev] request to unmount one or all devices

Looks like I may be missing a piece - Ed

[edmacktx]

My devices shows:
04/27/2005 16:29:59 Command: info devices

Logical Device: 10000 Position: 1 JBOD Size (KB): 19529504 Free (KB): 19509888 Public Mounted
Labelrive1 Data protection disk
Unique Id: 0x1CC152EF1DC614E5 Mount: /0 Index: 1 Order: 1
Partition: 10000 Physical: 10007 FS Size (KB): 19800382 Starting Blk: 17048 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24360 Private Mounted
Label:Private Contains system files only
Unique Id: 0x1CC152EF1DC614E5 Mount: /priv Index: 0 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 50000 Position: 2 MIRROR_CRACKED Size (KB): 19529504 Free (KB): 15674776 Public Mounted
Label:Mirror Data protection disk
Unique Id: 0x0EF1338B3CBD6C80 Mount: /1 Index: 2 Order: 2
Partition: 10010 Physical: 10017 M 50000 Size (KB): 19800382 Starting Blk: 17048 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 19937792 Fixed

[re3dyb0y]

Yeah,

config devices unmount

then

config devices mount

[edmacktx]

The command does something but I end up with:

Logical Device: 10000 Position: 1 JBOD Size (KB): 19529504 Free (KB): 19509888 Public Mounted
Labelrive1 Data protection disk
Unique Id: 0x1CC152EF1DC614E5 Mount: /0 Index: 1 Order: 1
Partition: 10000 Physical: 10007 FS Size (KB): 19800382 Starting Blk: 17048 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 24360 Private Mounted
Label:Private Contains system files only
Unique Id: 0x1CC152EF1DC614E5 Mount: /priv Index: 0 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19937792 Fixed

Logical Device: 50000 Position: 2 MIRROR_CRACKED Size (KB): 19529504 Free (KB): 15674760 Public Mounted
Label:Mirror Data protection disk
Unique Id: 0x0EF1338B3CBD6C80 Mount: /1 Index: 2 Order: 2
Partition: 10010 Physical: 10017 M 50000 Size (KB): 19800382 Starting Blk: 17048 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 19937792 Fixed


Which is basically the same as I had. Thanks for taking the time to help.

Ed

[edmacktx]

This is the boot message I get:

04/28/2005 14:32:51 ERROR File System : Logical set member 0 not
found. Original device ID: 50000
--------------------------------------------------------------------

The previous message occurred in the following context within the system
log:

04/28/2005 14:32:51 WARNING File System : Logical device 80050000: no
spares found to perform hot replacement
04/28/2005 14:32:51 INFORMATION File System : Opened FDB for device 0x50000
04/28/2005 14:32:51 INFORMATION File System Check : partition is clean.
04/28/2005 14:32:51 INFORMATION File System Check : Executing fsck
/dev/rmirr0 /fix
04/28/2005 14:32:51 INFORMATION File System : Opened FDB for device 0x10000
04/28/2005 14:32:51 INFORMATION File System Check : partition is clean.
04/28/2005 14:32:51 INFORMATION File System Check : Executing fsck
/dev/ride0a /fix
04/28/2005 14:32:51 INFORMATION File System : Opened FDB for device 0x10006
04/28/2005 14:32:51 INFORMATION File System Check : partition is clean.
04/28/2005 14:32:51 INFORMATION File System Check : Executing fsck
/dev/ride0g /fix /fixfatal
04/28/2005 14:32:51 WARNING File System : 1 member(s) missing in logical
device (original ID: 50000)
04/28/2005 14:32:51 ERROR File System : Logical set member 0 not
found. Original device ID: 50000
04/28/2005 14:32:19 INFORMATION File System : Closed FDB for device 0x10006
04/28/2005 14:32:18 INFORMATION File System : Closed FDB for device 0x50000
04/28/2005 14:32:18 INFORMATION File System : Closed FDB for device 0x10000
04/28/2005 8:15:32 WARNING File System : Logical device 80050000: no
spares found to perform hot replacement
04/28/2005 8:15:32 INFORMATION System Initialization : Initialization
Complete! Memory to be released: 54811672 bytes.
04/28/2005 8:15:32 INFORMATION File System : Opened FDB for device 0x50000
04/28/2005 8:15:32 INFORMATION File System Check : partition is clean.
04/28/2005 8:15:32 INFORMATION File System Check : Executing fsck
/dev/rmirr0 /fix
04/28/2005 8:15:32 INFORMATION File System : Opened FDB for device 0x10000
04/28/2005 8:15:32 INFORMATION File System Check : partition is clean.
04/28/2005 8:15:32 INFORMATION File System Check : Executing fsck
/dev/ride0a /fix
04/28/2005 8:15:32 INFORMATION File System : Opened FDB for device 0x10006
04/28/2005 8:15:32 INFORMATION File System Check : partition is clean.
04/28/2005 8:15:32 INFORMATION File System Check : Executing fsck
/dev/ride0g /fix /fixfatal
04/28/2005 8:15:32 WARNING File System : 1 member(s) missing in logical
device (original ID: 50000)
04/28/2005 8:15:32 ERROR File System : Logical set member 0 not
found. Original device ID: 50000
04/28/2005 8:15:26 INFORMATION INIT: Setting IP address to 192.168.1.99
04/28/2005 8:15:26 System Initialization : Server v3.1.608
Build Date: May 8 2001 18:04:37
Boot Count: 90

[meister_sd]

1) Remove the second HD - Just work with the
single primary drive.
2) In debug, type: 'config devices info' - write
down the "Logical Device" that shows the "Cracked"
error. Mine was 50000
3) In debug, type: 'config devices unmount all'
4) THEN I had to type: 'config devices config individual
50000 force' (Where 50000 was mine, your's might be
different)
4a) If an error occurs, remount the drives and do #4 again.
5) Last, I rebooted from debug typing: 'reboot'

After that it took not too much longer than normal
to boot, but a few extra seconds, also the lights
blink alot differently. But in the main
home page, I still have the "lost" shares, but my
disks aren't mirrored or showing errors.

[edmacktx]

Thanks for the input. Have access to all the data now. My goal is to restore the mirrored protection. Once I enter 'config devices config individual 50000 force' using my device number which also happens to be 50000 and reboot, can I then try to remirror the drives?

Thanks
Ed

[DebonairOne]

I am having a similar problem... I have included my config devices info:

06/06/2005 23:21:01 Command: config devices info

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 21496 Private Mounted
Label:Private Contains system files only
Unique Id: 0x6A9EA75F0C3299C0 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 58633216 Fixed

Logical Device: 10016 Position: 0 JBOD Size (KB): 32296 Free (KB): 21512 Private Mounted
Label:Private Contains system files only
Unique Id: 0x7A5A922950320080 Mount: /pri2 Index: 13 Order: 1
Partition: 10016 Physical: 10017 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10017 Drive Slot: 2 IDE Size (KB): 58633216 Fixed

Logical Device: 10000 Position: 1 JBOD Size (KB): 57440592 Free (KB): 57352640 Public Mounted
Label: Drive1 Single disk
Unique Id: 0x6A9EA75F0C3299C0 Mount: /0 Index: 0 Order: 2
Partition: 10000 Physical: 10007 FS Size (KB): 58237120 Starting Blk: 49384 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 58633216 Fixed

Logical Device: 50000 Position: 2 MIRROR_CRACKED Size (KB): 57440592 Free (KB): 4339088 Public Mounted
Label:Mirror Data protection disk
Unique Id: 0x1E4869425332213E Mount: /2 Index: 2 Order: 3
Partition: 10010 Physical: 10017 M 50000 Size (KB): 58237120 Starting Blk: 49384 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 58633216 Fixed


------------

when I try to use the command config devices individual 50000 force, I get an error that says:

06/06/2005 23:24:03 Command: config devices config individual 50000 force

'Individual' JBOD devices require a single Logical Device Id or a Public Partition Id


Where do I go from here to fix my cracked mirror...?

[DebonairOne]

What happens if I try the config devices reinit all command? Do I lose the data on my one good drive?

[re3dyb0y]

You shouldn't do.

It should basically unmount, restart and then remount the hard drive.

I cant say for definata, ive only ever done it with no important files on the thing so i dont know.

Someone else will be able to set this up.

But the config devices reinit all, will sort out the cracked raid.

Check the main thread, instructions are on there from other people, and my self, but i cannot remember due to it being a while since i did it.

Thanks

Sam

[marco48134]

Does anyone have SnapOS 4.0 upgrade?

[re3dyb0y]

Yes, read the main snap server thread.

Links are on there

[mamboman]

Hi, I have a problem in that my Snap crapped out, says that 2 drives are orphans from my RAID5 array (total of 7 drives) after a "Fatal Error" occured on the LCD. I had to do a hard reset of the OS as the WEB GUI could not be accessed at all after the error. Is there any way to make one of the Orphan to join back? At least the array would be in a degraded but still functioning state. All individual drives are showing as OK now after I did a hard reset, but I can't access my RAID5.

I tried to add the disks in by forcing but I get the following error :


12/05/2005 15:41:18 Device Configurations require Public Partition Ids



I tried to do the "config devices config raid xxxx,yyyy,zzzz where they are the logical IDs, also tried the partition IDs shown in "config devices info", but they still don't work. All my drives have the same Unique Id if that helps.

Thanks

[blue68f100]

I received this from snap tech awhile back when my 2000 failed. All you will need to do is specify the drives. I too forgot to change my email address. dd will be the raid ID that all of the dives uses, where ss is the actual address. If you have failed 2 drives, I don't know it it will work.

MIRROR REPAIR FOR ORPHAN

1. Data should remain but as precaution backup your data.
2. Execute the following command from the ipaddress/config/debug web page.
Note: DD is the number of the problem hard disk.
co de format 100DD /reinit
(After reboot, this configures 100DD as a SINGLE drive and FORMATS it.)
3. Reboot the Snap server.
4. After the ORPHANED disk is formatted, execute this command from the ipaddress/config/debug page.
co de config mirror 100SS 100DD
SS is the source disk, DD is the destination disk.
(This step mirrors the drive with data to the drive without data.)
5. Reboot the Snap. If everything works according to plan, the View Disk Status
page should report ?Rebuilding backup disk? when it comes back online.

[mamboman]

Hi, I have tried specifying the drives too, but unfortunately as mine is a RAID5 array, I cannot try to format any of the ORPHAN members as I need at least one out of the two ORPHAN members to get myself into a degraded RAID5 state to be able to construct from another fresh drive, I am worried my data cannot be recovered as no one seems to have encountered the problem I am seeing now. Thanks.

[blue68f100]

My hd were numbered like 10000, 10010 etc. My Raid was 50000. If this helps There are several partitions besides these. I'm not sure you can recover with 1/2 of the drives down.