Ott-O, Phoenix32 got up on the wrong side of the bed
Take your meds ad get back in your cage
MaddMatt, I thought your post was very informative on what Adaptec is doing. But most home owners of these units either were IT persons and knew about them. Or like my self had old Apples and these were the only NAS that supported OS8.6+. Or home users were looking for something better than the cheap NAS that is sold to the general public. I my self do not like buying junk.
Now Adaptec has a real problem on how they treat persons looking for help. There have been many IT persons through here because Adaptec told them to bug off. What they have yet to realise is that most of them have a say in what their company purchases. We had one user said they were going to replace all of their units (30+) with a competors due to BAD IT Support, after the warranty period. If a company cares for it's customers and has a good product, the Software support should exceed the hardware. At the minimum provide email support. SnapAppliance Did this, even if the unit was 5 yrs old. Adaptec DOES NOT, the reason this forum is so popular. And yes, I believe IP persons that are working on company owned hardware should seek professional help, cost of operation. But they get us, which most learned from school of Hard Knox.
Which is the reason most of us own discontinued hardware. And my collection has grown mainly due to the fact I like to upgrade from time to time. And some of the hardware was donated because it had a problem, or the user was being very kind to a person that has limited funds and spends his time helping others.
We do a service here that most users do not do. Once we get a unit we fully test it to make sure it is working correctly. If not we try to find out why. This is how we discovered the HW problem with the 4000. This info was only known by Quantum, but thanks to Andy's (Phoenix32) hard work and effort we all benefit.
