[blue68f100]

I'm afraid the the HD has failed. Your only chance of recovery will be through a recovery service. Just pull the power connection to shut it down, it will not go any further. On all HD that I have, if they fail no matter what OS it's seams to be in the 4-5% range. I have noticed that Adaptec has started installing Maxtor HD in all of their systems. If yours have the junk drives I'm surprised it made it 2 yrs. Maxtor has the Highest Failure rate of all MFG. I bought a referb 2200 unit, it did not even make it through the raid 1 build without failing. I would recommend SpinRite but my experience tells me it will not help you in this case. But if you have a copy it may be worth a shot, but if your going to send it out for recovey, I recommend not runing it.

Did you have the snap setup to send you email or snmp traps if there were any problems? All have this feature, but most users fail to set it up.

You can still recovery the boot tracks if you want to install a new HD.

I recommend contacting Douglas at FrontLineDataRecovery.com . He has years of experience with Snap HD's, since he use to work in their drive division. I do not have his phone number handy at the moment, will add it this afternoon if needed.

There has been a study On HD saying the mean failure time is 3 yrs for all if they make it past the first 60-90 days. HD fail in all systems, the reason most users prefer redundt systems.

Did your UPS fail to startup due to inrush load, batteries or other means of faliure?