Snap 1100 connection problem

[berichter]

We have a Snap 1100 on the LAN in our office. We have never had a single issue with the product since it was purchased and installed in 2006. Last week one of the people in the office decided to copy all of the files on the Snap Server to the Western Digital USB drive he has connected to his PC. He simply clicked on the Snap Server icon and dragged it and dropped it on the icon for his USB drive. Nothing appeared to happen. However, now no one can access the Snap Server except him and only when he has his USB drive connected and turned on. I have done a reset to factory settings to no avail. I can access the Snap through Snap Appliance software and everything checks out fine. Does any one have any ided what setting needs to be reset so the Snap can be access via the LAN. We just get the error message that the the Snap cannot be found on the network. Does any one have any suggestions on what to do? Thanks.

[blue68f100]

Did you set permissions for users? It sound like the user grabbed all of the disk leave Zero space for others. I would use the guide and assign shares for each users then activate the max space a user can use. On the shared space you have to decide if you want every one to have full access. Normally assign one with full access and others with write, read, and only deletion for there files.

Setting up security takes some thought on how you will use the NAS. All it take is one to abuse things to mess it up for every one else. I NEVER grant any one access to ROOT, this is for admin's only. This way you limit them to what they can do.

Now since the 1100 will only transfer files at a rate of 4-6mbps it may take several days/weeks to compete the task of transferring all of the files.