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Unread 06-15-2007, 04:37 AM   #1
Mattallyc
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Join Date: Aug 2005
Location: Cornwall - UK
Posts: 3
Default Dead Snap HDD - data recovery centre needs info

Hi all,

I've just had another Snap 1100 die on me and backups are a bit out of date so could do with recovering the data. I've already posted it to www.easyrecovery.co.uk but they need to know the filesystem used in order to retrieve the data. Searching around I see mentioned both FFS and XFS and worryingly some mention that it is a modified version of FFS.

Can anyone let me know for sure what it uses?

Failing that what else can the data recovery team do? Can't they just copy the data bit by bit to a new drive?

I might have to ask for the drive back and perhaps (as a last resort) try the freezer method and then throw it back into the snap server and hope it works for long enough (if at all) in order to get some data off.

Thanks in advance for any help / advice.
Cheers,
Matt.
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Unread 06-15-2007, 06:07 AM   #2
blue68f100
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Join Date: Jul 2005
Location: Plano, TX
Posts: 3,135
Default Re: Dead Snap HDD - data recovery centre needs info

The file system is SnapOS. Which is a highly modified BSD XFS system. So you want to thell them SnapOS. If they can not handle or know what it is they can not recover it corectly.

On the other side of the pond as yhaa say it. I would recommend contacting Douglas at FrontLine Data Recovery. He goes by the name Snap-tech here on the forum. He use to work for Quantium before SnapAppliance bought them, in the drive division. So he know the snaps really well. Sorry I don't have his number at the moment. Do a search for user Snap-Tech. There are several post with his phone number. Not sure if he got his web back up.
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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