HACK a Quantum 2000 Series SNAP?

[RED_DEVIL]

So i have read tons of threads on if a person can or cant hack certain Snap servers. Alot have been on Meridian based SNAPS...anything different on Quantum based ones? I also heard that you cannot upgrade the hard drives due to LINUX being on the primary drive...is that true? THis has 2 10gb hard drives and i have to 60 gb drives to put in if possible. ANY help is greatly appreciated!


~RD

[wozzy_wombat]

Originally Posted by RED_DEVIL

So i have read tons of threads on if a person can or cant hack certain Snap servers. Alot have been on Meridian based SNAPS...anything different on Quantum based ones? I also heard that you cannot upgrade the hard drives due to LINUX being on the primary drive...is that true? THis has 2 10gb hard drives and i have to 60 gb drives to put in if possible. ANY help is greatly appreciated!


~RD

I have successfully hacked many snaps, and have found that there is a lot of variablility in each model. I have upgraded 2 4000's and found that one had the drives jumpered as cable select, the other was master/slave.

With 2000's I have found that the 1.1 HW models will only see ATA/100 drives; I made a 60GB out of a 8GB I bought on Ebay. The Quantum models seem to see ATA/133 drives as a maximum of 130GB; I just made two 260GB 2000 or mysely and friends. They are both running the latest version of the SW from snap appliances.

I have found a major problem with Meridian 2000's that are roughly below 37000 in serial number. I have wasted two of these trying to upgrade the O/S to the latest release from the website. Both reported that the upgrade was successful, but they will not announce themselves on my network and I can not find them with snap assist. No one seems to know what to do. I have even reflashed the BIOS with a copy from the website but they will not wake up. Does anyone know of a solution to this problem? I could really use some help here.

So, in a nutshell, I would buy a 2000 that is quantum branded (most are > 37K in S/N) and you should be fine. Jumper both disks as Master (2.0HW have 2 IDE Channels) and it OS should see the drives and format them (to 130GB). 1.0 HW models need to be jumpered Master and Slave, and be ATA/100.

I'm still looking for the answer to the mysterious Meridian 2000 question.

Good Luck!

[re3dyb0y]

Hmm, a way i have thought of, dunno if it would work, ive heard it is on both drives? How would you know which is the primary?.
If you put the drive in a pc and use something like drive image or partition magic to copy the whole drive onto the larger drive it may work

[dtkempii]

I have a 47000+ serial number on mine. I was able to upgrade the OS, but only after I had changed the hardware version from it's original 0.0.0 to 2.0.0. Now my issue is trying to get it to actually work with my home Windows 2000 Active Directory domain. I've gotten it to where it lists domain users for setting up shares. However, it doesn't show up in the browse of Entire Network in Windows XP or 2000, and when I try to map to it's shares, only if I use the Administrator login does it go through. Otherwise I get a response that it's no longer available.

This may be an issue with my server, though. I'm in the process of building a new machine with Windows Server 2003, so we'll soon see if that makes a difference.

Tom Kemp

Originally Posted by wozzy_wombat

I have successfully hacked many snaps, and have found that there is a lot of variablility in each model. I have upgraded 2 4000's and found that one had the drives jumpered as cable select, the other was master/slave.

With 2000's I have found that the 1.1 HW models will only see ATA/100 drives; I made a 60GB out of a 8GB I bought on Ebay. The Quantum models seem to see ATA/133 drives as a maximum of 130GB; I just made two 260GB 2000 or mysely and friends. They are both running the latest version of the SW from snap appliances.

I have found a major problem with Meridian 2000's that are roughly below 37000 in serial number. I have wasted two of these trying to upgrade the O/S to the latest release from the website. Both reported that the upgrade was successful, but they will not announce themselves on my network and I can not find them with snap assist. No one seems to know what to do. I have even reflashed the BIOS with a copy from the website but they will not wake up. Does anyone know of a solution to this problem? I could really use some help here.

So, in a nutshell, I would buy a 2000 that is quantum branded (most are > 37K in S/N) and you should be fine. Jumper both disks as Master (2.0HW have 2 IDE Channels) and it OS should see the drives and format them (to 130GB). 1.0 HW models need to be jumpered Master and Slave, and be ATA/100.

I'm still looking for the answer to the mysterious Meridian 2000 question.

Good Luck!

[DebonairOne]

I have both Meridian and Quantum 2000 SNAPs and upgraded them both (over a period of about 6 months to osv4) and they both have stopped being recognized by the snap assist utility or on my network. They both were assigned static ip's which are no longer pingable... Now, the system light flashes in a quick continuous pattern, the link light is on and I get an occassional flicker from the Net light... I have previously upgraded both servers to larger capacity drives without incident (albeit not the capacity that you guys have been talking about)...

What can I do to get these puppies back up and functioning... I have heard of the command line utility, but how can that be used if you cannot communicate with the server... and since the kernel is on the MOBO, how can I downgrade to v3.x...? HELP!!!

OH, and my serial number is <37000 on both units... the Quantum snap was just upgraded this morning and has almost 200Gb of unrecoverable stuff...

DebonairOne

[blue68f100]

Originally Posted by DebonairOne

I have both Meridian and Quantum 2000 SNAPs and upgraded them both (over a period of about 6 months to osv4) and they both have stopped being recognized by the snap assist utility or on my network. They both were assigned static ip's which are no longer pingable... Now, the system light flashes in a quick continuous pattern, the link light is on and I get an occassional flicker from the Net light... I have previously upgraded both servers to larger capacity drives without incident (albeit not the capacity that you guys have been talking about)...

What can I do to get these puppies back up and functioning... I have heard of the command line utility, but how can that be used if you cannot communicate with the server... and since the kernel is on the MOBO, how can I downgrade to v3.x...? HELP!!!

OH, and my serial number is <37000 on both units... the Quantum snap was just upgraded this morning and has almost 200Gb of unrecoverable stuff...

DebonairOne

I have had the same problem with my Meridian 2000 SN 27k.
The rapid flashing System light indicates "Panic Alarm".
What I found that forcing the bios to see a different configuration, resets the Network side of the server. Like Pulling one drive, and installing a different. Use low capacity drives for this. Restart, wait till all of the disk light activity quit. It will take a minimum 5-10 minutes. Power down then re-install your original drives. You may have to reset back to Original factory setting, 4 blinks. When it restarts you should see alot of disk activity. After about 5 minutes it should show up with assist. It works best with a clean drive, FAT32, this forces it to load from OS from flash ram. After you get every thing back , you need to test the OS that was loaded in Flash ram. Install 2 low capacity formated Fat32 drives, do a Reset back to factory. If every thing works fine, make sure you are able to run Raid 1. I suspect that something in the v4 OS is not compatable with some of the older units. If you have problem with Raid, you will need to do a reload of the OS, you must use a complete version, an updater does not work.

Now if someone can figure out how to roll back to v3 .

I have pulled the BIOS (v1.2.180, TSOP-48) and read it with my programmer. I apears that the BIOS only uses about 10-15% of the 8meg flash. I think the OS is written to the remaining space on the bios then to the second flash chip (am29f800BT-70ec), soldered on to the board. I am going to order some of these flash chips. I am going to erase what I think is OS and see if it will load from disk like a 2200, then reinstall the OS. My 2000 has a problem since the fan failed and fried the ram in one of the harddrives and who know what else. The outer case was to hot to hold onto.

I hope this work for you.

David

[stephen]

I was recently given a Meridian Snap Server 2000 (< 27000 serial number) with no drives. The former owner thinks the motherboard is dead but it seems to power up just fine. The system and link (when plugged into my network) lights both come on and the disk light flashes four (4) times and then pauses and repeats this indefinitely. I am curious as to whether there is a way to determine if the motherboard is in fact dead. Also if the motherboard is not dead will putting a FAT32 drive in the server ( I have a 6 gb drive I can try) force it to load the operating system so that I can get a drive to be recognized?

Thanks
Stephen

[blue68f100]

Originally Posted by stephen

I was recently given a Meridian Snap Server 2000 (< 27000 serial number) with no drives. The former owner thinks the motherboard is dead but it seems to power up just fine. The system and link (when plugged into my network) lights both come on and the disk light flashes four (4) times and then pauses and repeats this indefinitely. I am curious as to whether there is a way to determine if the motherboard is in fact dead. Also if the motherboard is not dead will putting a FAT32 drive in the server ( I have a 6 gb drive I can try) force it to load the operating system so that I can get a drive to be recognized?

Thanks
Stephen

Stephen

You will need to reset the snap back to factory settings if you can not find the servers IP address or if there is a admin password. Login in to the server using "http://snapipaddess". You should should have a welcome screen. The 2000 model snap can setup a harddrive with out any intervention. Set the drive as a master and sees what haapens. If you reset to factory you will need assist to access and set it up the first time.

David

[stephen]

Originally Posted by blue68f100

Stephen

You will need to reset the snap back to factory settings if you can not find the servers IP address or if there is a admin password. Login in to the server using "http://snapipaddess". You should should have a welcome screen. The 2000 model snap can setup a harddrive with out any intervention. Set the drive as a master and sees what haapens. If you reset to factory you will need assist to access and set it up the first time.

David

I reset My Meridian Snap Server 2000 to the factory settings (assuming it is the same as resetting my Snap Server 1000) and still have the the disk light flashing four (4) times and then pausing to repeat indefinitely. Any Ideas? I would think that if the motherboard was fried the server would not recognize network connectivity.

[blue68f100]

Originally Posted by stephen

I reset My Meridian Snap Server 2000 to the factory settings (assuming it is the same as resetting my Snap Server 1000) and still have the the disk light flashing four (4) times and then pausing to repeat indefinitely. Any Ideas? I would think that if the motherboard was fried the server would not recognize network connectivity.

Stephen,

The light is flashing because there is no drive. You will have to use the assist program to set the snap up on the network. Go to poogles_uk site and download the assist program. It will search on the network for thesnap and do the initial setup. If you have an old drive install it. Make sure the fan is running. If if fails you will fry the system board.
ftp://snap:snap@65.68.230.225

David

[stephen]

Originally Posted by blue68f100

Stephen,

The light is flashing because there is no drive. You will have to use the assist program to set the snap up on the network. Go to poogles_uk site and download the assist program. It will search on the network for thesnap and do the initial setup. If you have an old drive install it. Make sure the fan is running. If if fails you will fry the system board.
ftp://snap:snap@65.68.230.225

David

Thanks for the suggestions. I downloaded the Assist program and attempted to get it to recognize the Snap Server 2000. Alas no luck. I then looked closer at it and noticed that the System LED is exhibiting the continuous dimming/brightening pattern indicating "Failure Mode." I'm not sure where to go from here. Does this indicate that the motherboard is fried or should I try to replace the RAM and see if that is the culprit? And if the motherboard is fried, is there a way to replace it?

I appreciate any light you can shed on this.

Stephen

[blue68f100]

Originally Posted by stephen

Thanks for the suggestions. I downloaded the Assist program and attempted to get it to recognize the Snap Server 2000. Alas no luck. I then looked closer at it and noticed that the System LED is exhibiting the continuous dimming/brightening pattern indicating "Failure Mode." I'm not sure where to go from here. Does this indicate that the motherboard is fried or should I try to replace the RAM and see if that is the culprit? And if the motherboard is fried, is there a way to replace it?

I appreciate any light you can shed on this.

Stephen

Stephen,

If the light system light is flashing continusly at a rapidly rate indicated panic mode, normal is 1 every couple of seconds. I have seen them stay solid during heavy activity. The Link light should be continus. The Net light will flash with network activity, and the disk with activity. This can be caused by several things. It means something is not normal, ram, net, flash ram, etc. Try to do several resets to factory settings. Try reseatting the ram, edo 32 meg. Some times it takes a couple of trys. If you installed a harddrive did the disk light stay on for an extended period of time (formating drive)? The 2000 has the OS loaded in flash ram. Remove the drive and see if you can connect. Some 2000 drives are cable selsect while others are master/slave. With my 2000 I discovered that changing the configuration made the bios re-read the hardware. I would re-formate the HD with Fat32, and re-install it. The fan failed in mine and went without cooling for severaly days before I caught it. The surface of the case was to hot to lay on your legs with out burning. Fried the ram in one of the HD, + unknowns. Never was stable enough to put back in service. I ordered some onboard ram, but have not done the repairs yet, dreading soldering on surface mount devices. When you reset to factory, It may take assist as long as 10 minutes to detect, be patient. If your BIOS is less than 2 you will be restricted to <137 gig. Keep playing, it may come up.

David

[stephen]

Originally Posted by blue68f100

Stephen,

If the light system light is flashing continusly at a rapidly rate indicated panic mode, normal is 1 every couple of seconds. I have seen them stay solid during heavy activity. The Link light should be continus. The Net light will flash with network activity, and the disk with activity. This can be caused by several things. It means something is not normal, ram, net, flash ram, etc. Try to do several resets to factory settings. Try reseatting the ram, edo 32 meg. Some times it takes a couple of trys. If you installed a harddrive did the disk light stay on for an extended period of time (formating drive)? The 2000 has the OS loaded in flash ram. Remove the drive and see if you can connect. Some 2000 drives are cable selsect while others are master/slave. With my 2000 I discovered that changing the configuration made the bios re-read the hardware. I would re-formate the HD with Fat32, and re-install it. The fan failed in mine and went without cooling for severaly days before I caught it. The surface of the case was to hot to lay on your legs with out burning. Fried the ram in one of the HD, + unknowns. Never was stable enough to put back in service. I ordered some onboard ram, but have not done the repairs yet, dreading soldering on surface mount devices. When you reset to factory, It may take assist as long as 10 minutes to detect, be patient. If your BIOS is less than 2 you will be restricted to <137 gig. Keep playing, it may come up.

David

I will try all of this and let you know how it goes. Thanks for all the help!

Stephen

[2monty]

Hi guys,
I am looking for the BOIS update to v1.2.180. I have a Meridian 2000, and I'm not having any luck finding it. Any help would be greatly appreciated. Are there any other websites that might help??

Thanks,
Mike

[blue68f100]

Originally Posted by 2monty

Hi guys,
I am looking for the BOIS update to v1.2.180. I have a Meridian 2000, and I'm not having any luck finding it. Any help would be greatly appreciated. Are there any other websites that might help??

Thanks,
Mike

Your in luck, I have been re-organizing files need for the upgrading process. Preparing them for a private server. As you know since Adaptec took over SnapAppliance we no longer have the access to the older versions, and virtual no Support help unless you want to pay throgh the nose. You will also need v2 os for everything to work if you want to move up to v3 or 4. Will send you a private message with details.

David

[whamo]

David,

I could use a copy of that ver. 4 os, myself. I downloaded ver. 4.0.860 from the Adaptec site, but it is an upgrade patch and will not install. I <think> I need to install ver. 4.0.3 first. Have you got a version lower than 4.0.860 you could send?
I am detemined to get this dell 701N to see all 320GB of my hard drives. Right now at 256GB...doh! Thanks in advance....Mike

[sharimarks]

Hi David

I have Meridien Snap 2000 with BIOS v.1.2.180 and HW v.1.1, like Mike I need to upgrade to v.2.xx would tell me how to get the files I needed for Upgrade?

Thanks
SM

[blue68f100]

You posted on a old thread.

You have a v1 2000 (BIOS 1.2.180) There are no updates for the bios to allow for large disk support. This model had a single 52x52x15 mm fan. If you install 7200 rpm drives, you should upgrade to a fan that moves more than 8.5 cfm. The OS is stored in flashram. Just remove theold drives and install the the new ones. During the intial setup (approx 10 min) you will not have access. After the os has been decompresed you will be able to connect and monitor the disk format progress.

Click on the snapappliance logo and see what version of OS you are at.

[Minotaur]

Hello all.

I have what must be an original Meridian Snap Server. Not sure of the disk size, but I believe it is a single 4gb. I'd like to replace the hard drive with one of greater capacity, of course. I'm not smart enough to break into the case, however. Any pointers?

When I inherited this gem I had no software, and had no idea how to connect to it. So I contacted Adaptec and a helpful tech graciously sent me the OS and instructions. I have since lost those files. I see the volume in Win XP and can use it for storage; I can access the gui via browser & IP address. I do not , however, recall the username/password combo.

I'd like to replace the hard drive, and possibly reset to factory defaults. Any guidance, links to software, manuals, etc will be most appreciated.

My Snap Server:
Meridian Mod 5325301057
S/N 25265
Model 2000?
Version 3.4.803
hardware 1.1.0
BIOS 1.2.180

[blue68f100]

To open the case, there is 1 screw in the back around the fan. Lay the unit on it side with the led's down. One the screw is removed, the top 1/2 will slide toward the front about 1/2" Then lift off.

If the snap is in static IP. You will need to reset the snap (instruction in the wiki section), then use assist to locate it and do the init setup.

V1 does not support large disk (>137gig). So your option are limited. Stick with the v3 os. V1 DO NOT LIKE V4.

[Minotaur]

Thanks F100. Hate to admit it but I surely would have destroyed the case without your assistance.

[edcetera]

Hello

Long time since I was here last.

I have Quantun 2000 it has 2x WD 120 gig hds in it, works fine

the Current setup is

2000 series
3.4.803 (us) software
2.0.0 hardware
2.0.282 bios


I would like to upgrade it beyond 137 gigs per hd

can it be done

what do I need ?

I want to upgrade this item before they or the software oges extinct.

This unit is registerd and I wnet ot Adaptec and found the registration, but the software is not htere anymore.

What to do

Please advise me on a safe path for some londevity of this fine machine.


Thanks / Ed

[blue68f100]

ed,

Your unit supports hd >137 gig. (v2 BIOS & HW) OS is stored in flashram, So upgrading is as easy as replacing the drives and turn the unit on. Give it 10 minutes an you will have admin access, while the formating is going on. As to how big it will handle? 1 users installed 2 x 500gig = 1T, a couple with 400gigs, and many with 300gig. The drive of choice has been Seagate 7200.9 or 7200.10 5 yr warranty.

Since you are registered with adaptec. Request OS update v 3.4.807. They have been emailing the link to the file with user ID and PW, free of charge. Only works with registered users.

These units are very reliable. If your current drives are of the 5400rpm vintage, I would recommend a higher cfm fan. Depending on the age of the unit, I would replace the fan every 3 yrs, pm. At the least make sure the smtp is setup to send you alerts if error accour.

If you require MS 2003 AD Support, I think you need v4.0.860. I do not know what was added or fixed since version 3.4.805.

Since it uses a software raid. I would upgrade the DIMM's to 128-256meg. Will improve the performace. The 2000 requires PC100/133 a low density memory chips, ram chips on both side. The wiki section has a spread sheet with the ram info.