SNAP SERVER 520 OS Reinstall no web interface available

Snap520_Guy · 04-17-2008, 05:43 AM

Hi fellow snap users;

I just deployed 2 snapserver 520's with guardian O/S My production snap is up and running fine but the secondary unit (SNAP 2) has no WEB interface available. I can SSH into SNAP 2 fine as wella s ftp files to the box. ( Note this interface was running at one point) So it's not like it has not been there

I copied the O/S .gsu file over to SHARE1 on the Snap server and executed the
osupdate command with the path to the gsu file. It crc'd correctly and things looked good. The display on ther snap is indicating "Upgrading". Well this went for several hours (overnight). I come in this AM and hard boot the server It reboots. I still don't have web access but can SSH in and FTP as usual. The web interface is enabled and I have admin permission.

Is there a restore process I can run to re-establish the web interface?
is there a way to run commands for the www recovery console from the SSH interface?

Thanks a heap
snap520_Guy

Thanks in advance
snap520_Guy

blue68f100 · 04-17-2008, 11:03 AM

Thats an odd problem. Are you sre you have the WEB access turned on, under network settings. If it has corruption is hard to patch since the OS is on all HD's. IF you can do a clean install, that would be my best guess on correcting the problem. Do you have access to the debug page? if so you can use a debug cmd to force the unit to launch the Diaster Recovey console.

Phoenix32 · 04-17-2008, 12:44 PM

I agree, you need to check your settings first...

Try a hardware and/or software reset next...

DO NOT reload the OS from the unit your reloading, pull it across the LAN.

Last resort, do a full reinstall from the recovery console...

Listen to David, I think he is right on track here...

blue68f100 · 04-18-2008, 05:15 AM

You mean I got one right

Snap520_Guy · 04-18-2008, 06:44 AM

Yep you guys got it all right!. Anyhow I ssh'd into the box and confirmed that the web was enabled etc. We did a hardware reset and managed to eventually get to the recovery console. Took like 4 re-starts ( don't know why). Anyhow from the RC we managed to re-install the O/S and are up and running now.

Thankyou very much for your input. This is one of the very few forums out there that has a snap server community.

cheers
snap520_Guy

Phoenix32 · 04-18-2008, 10:32 AM

mtsx3000 · 10-11-2008, 11:47 AM

How do you access the recovery console from a healthy working snap server 520? I'm looking to do a fresh install of the OS.

edhanson · 03-30-2009, 04:44 PM

touch /nopivot

then reboot and it should give you access to do a fresh install via the browser

04-17-2008, 05:43 AM	#1
Snap520_Guy Cooling Neophyte Join Date: Apr 2008 Location: Canada Posts: 4	SNAP SERVER 520 OS Reinstall no web interface available Hi fellow snap users; I just deployed 2 snapserver 520's with guardian O/S My production snap is up and running fine but the secondary unit (SNAP 2) has no WEB interface available. I can SSH into SNAP 2 fine as wella s ftp files to the box. ( Note this interface was running at one point) So it's not like it has not been there I copied the O/S .gsu file over to SHARE1 on the Snap server and executed the osupdate command with the path to the gsu file. It crc'd correctly and things looked good. The display on ther snap is indicating "Upgrading". Well this went for several hours (overnight). I come in this AM and hard boot the server It reboots. I still don't have web access but can SSH in and FTP as usual. The web interface is enabled and I have admin permission. Is there a restore process I can run to re-establish the web interface? is there a way to run commands for the www recovery console from the SSH interface? Thanks a heap snap520_Guy Thanks in advance snap520_Guy

04-17-2008, 11:03 AM	#2
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: SNAP SERVER 520 OS Reinstall no web interface available Thats an odd problem. Are you sre you have the WEB access turned on, under network settings. If it has corruption is hard to patch since the OS is on all HD's. IF you can do a clean install, that would be my best guess on correcting the problem. Do you have access to the debug page? if so you can use a debug cmd to force the unit to launch the Diaster Recovey console. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

04-17-2008, 12:44 PM	#3
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: SNAP SERVER 520 OS Reinstall no web interface available I agree, you need to check your settings first... Try a hardware and/or software reset next... DO NOT reload the OS from the unit your reloading, pull it across the LAN. Last resort, do a full reinstall from the recovery console... Listen to David, I think he is right on track here...

04-18-2008, 05:15 AM	#4
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: SNAP SERVER 520 OS Reinstall no web interface available You mean I got one right __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

04-18-2008, 06:44 AM	#5
Snap520_Guy Cooling Neophyte Join Date: Apr 2008 Location: Canada Posts: 4	Re: SNAP SERVER 520 OS Reinstall no web interface available Yep you guys got it all right!. Anyhow I ssh'd into the box and confirmed that the web was enabled etc. We did a hardware reset and managed to eventually get to the recovery console. Took like 4 re-starts ( don't know why). Anyhow from the RC we managed to re-install the O/S and are up and running now. Thankyou very much for your input. This is one of the very few forums out there that has a snap server community. cheers snap520_Guy

04-18-2008, 10:32 AM	#6
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: SNAP SERVER 520 OS Reinstall no web interface available

10-11-2008, 11:47 AM	#7
mtsx3000 Cooling Neophyte Join Date: Jul 2007 Location: USA Posts: 6	Re: SNAP SERVER 520 OS Reinstall no web interface available How do you access the recovery console from a healthy working snap server 520? I'm looking to do a fresh install of the OS. Last edited by mtsx3000; 10-11-2008 at 12:53 PM.

03-30-2009, 04:44 PM	#8
edhanson Cooling Neophyte Join Date: Mar 2009 Location: San Diego Posts: 1	Re: SNAP SERVER 520 OS Reinstall no web interface available touch /nopivot then reboot and it should give you access to do a fresh install via the browser

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