Rant -- SnapTec

Parity Error · 06-05-2006, 10:20 PM

It took me 3 emails and 30 min on the phone to get a copy of SNAP ASSIST. Of what possible use is it to a non-SNAP user, that they have make it like a trip to the dentist to get a copy...?

I can see their attitude re: upgrades...but utilities?

[I needed a new version as the original would not find the 2000 in question...]

jontz · 06-06-2006, 11:25 AM

They would much rather sell you a brand new system with a service contract than give the utilities you need to keep your old one going. Sad truth about Adaptec.

re3dyb0y · 06-06-2006, 11:39 AM

Yeah

Hence here thrives!

blue68f100 · 06-06-2006, 12:24 PM

Quote:

Originally Posted by Parity Error

It took me 3 emails and 30 min on the phone to get a copy of SNAP ASSIST. Of what possible use is it to a non-SNAP user, that they have make it like a trip to the dentist to get a copy...?

I can see their attitude re: upgrades...but utilities?

[I needed a new version as the original would not find the 2000 in question...]

Welcome to the Free Friendly Un-Official Tech support forum.

We get a lot of traffic from them, turning off users. Adaptec is just the opposite of SnapAppliance. SnapApliance was real friendly and had a site where you could freely get software. NOT so with Adaptec.

Phoenix32 · 06-06-2006, 09:36 PM

Alright, I am just going to say it. Adaptec sucks. Their customer service and support is AWFUL. When you buy a product, you expect support. But with Adaptec, they feel that even if you buy their product, you should pay them for support. This to me gives reason why NOT to ever buy a NEW PRODUCT from Adaptec, EVER... And they better wake up soon, their little snap server version of the cash cow is going to run out. Many other companies are providing very competitive NAS solutions these days, and with far superior support.

Did I pass on the rant-o-meter?

jontz · 06-07-2006, 10:11 AM

Quote:

Originally Posted by Phoenix32

Did I pass on the rant-o-meter?

Are you kidding me? My computer did a self re-boot when I was reading your post

Phoenix32 · 06-07-2006, 02:00 PM

Quote:

Originally Posted by jontz

Are you kidding me? My computer did a self re-boot when I was reading your post

Cool

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities...

jontz · 06-07-2006, 09:29 PM

Quote:

Originally Posted by Phoenix32

Cool

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities...

LOL, I can imagine. Thanks for keeping it family friendly though, we all appreciate your restraint.

blue68f100 · 06-08-2006, 06:54 AM

Quote:

Originally Posted by Phoenix32

:

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities...

Is it kind of like rough necks on a rig ...... Oil Patch for 22 yrs.

Phoenix32 · 06-08-2006, 04:35 PM

Quote:

Originally Posted by blue68f100

Is it kind of like rough necks on a rig ...... Oil Patch for 22 yrs.

Yup...

jontz · 06-08-2006, 06:40 PM

Good Lord...we've been taken over by crusty old men...

Phoenix32 · 06-09-2006, 11:08 PM

Quote:

Originally Posted by jontz

Good Lord...we've been taken over by crusty old men...

Yup...

9mmCensor · 06-12-2006, 10:10 PM

Quote:

Originally Posted by jontz

Good Lord...we've been taken over by crusty old men...

That happened here long ago.

blue68f100 · 06-13-2006, 07:18 AM

I't didn't creap up on me, it was like a ton of bricks fell. Now I have a broken old body.

I just wonder if any of you are old enough to reconize what my icon is ??????

Phoenix32 · 06-13-2006, 12:32 PM

Quote:

Originally Posted by blue68f100

I't didn't creap up on me, it was like a ton of bricks fell. Now I have a broken old body.

I just wonder if any of you are old enough to reconize what my icon is ??????

Bass lure.. Some type of flatfish (at least that's what we used to call them)..

blue68f100 · 06-13-2006, 01:39 PM

Your right its a fishing lure, but what is it called.
Hint: It was first produced in the 30's

jontz · 06-13-2006, 03:58 PM

Too old for me to know...I was born in 1980

blue68f100 · 06-13-2006, 07:48 PM

I was just seeing if there were any fisherman in the group.

jontz · 06-13-2006, 09:29 PM

Oh, don't get me wrong, I love to fish. What other activity do you get to drink beer, sleep, and still call it a sport?

Phoenix32 · 06-13-2006, 10:19 PM

Quote:

Originally Posted by blue68f100

I was just seeing if there were any fisherman in the group.

Ummm, I am a fishrman, BUT... I live in the northwest, you in Texas. What type fish we fish for and what type fish you fish for in some cases is big time different, thus the bait and/or lures are different.

blue68f100 · 06-14-2006, 07:23 AM

This bait was design to catch all species of fish, and has done so for me. Used mainly for Bass. The designer of the lure WON every tournment he entered in the US, till they prevented (prohibited) him from using it, as was designed.

Hint " He lived in Hickory, NC, Was a professor at the university"

bigcitymike2 · 06-16-2006, 10:42 PM

*****Drumm roll******

Spoonplug!

http://buckperry.com/

Never tried it myself. Have to give it a go around!

-bigcitymike

More info from wikipedia:

A spoonplug is a form of fishing lure. It was invented in 1946 by Elwood L. "Buck" Perry, then a physics and math teacher in Hickory, North Carolina. Perry combined science with a logical approach to fishing to create a "total fishing system." He decided to teach people to fish instead of teaching math or physics. He is credited as being the father of structure fishing and was later inducted into the National Freshwater Fishing Hall of Fame.

Buck used a total fishing system of understanding lakes types, water color, weather, tools and controls, and structure and mapping to make the system work.

jackdon · 07-12-2006, 09:56 PM

Quote:

Originally Posted by jontz

They would much rather sell you a brand new system with a service contract than give the utilities you need to keep your old one going. Sad truth about Adaptec.

Hi,

I registered my self with the Snap Server Number on the Adapter Website. Then request a SnapOS Version 4.860 update file. Download the 20MB file and unzip it Assist is in one of the folder. All in all it takes me 20 minutes. Note this version is a patch and not the full OS.

Hope this help.

Andy Ng.

re3dyb0y · 07-13-2006, 02:09 AM

Yeah we know about that

You just cannot get from V3 from it

Don't worry, we're covered

jontz · 07-13-2006, 11:05 AM

Quote:

Originally Posted by jackdon

Hi,

I registered my self with the Snap Server Number on the Adapter Website. Then request a SnapOS Version 4.860 update file. Download the 20MB file and unzip it Assist is in one of the folder. All in all it takes me 20 minutes. Note this version is a patch and not the full OS.

Hope this help.

Andy Ng.

Thanks for the info Andy!

06-05-2006, 10:20 PM	#1
Parity Error Cooling Neophyte Join Date: Jun 2006 Location: Just west of North Nowhere.. Posts: 24	Rant -- SnapTec It took me 3 emails and 30 min on the phone to get a copy of SNAP ASSIST. Of what possible use is it to a non-SNAP user, that they have make it like a trip to the dentist to get a copy...? I can see their attitude re: upgrades...but utilities? [I needed a new version as the original would not find the 2000 in question...]

06-06-2006, 11:25 AM	#2
jontz Cooling Savant Join Date: Feb 2006 Location: South Bend, IN Posts: 385	Re: Rant -- SnapTec They would much rather sell you a brand new system with a service contract than give the utilities you need to keep your old one going. Sad truth about Adaptec. __________________ Snap Server 4100, 4x120GB Seagate Drives, RAID 5, version 3.4.803

06-06-2006, 11:39 AM	#3
re3dyb0y Cooling Savant Join Date: Aug 2004 Location: UK Posts: 909	Re: Rant -- SnapTec Yeah Hence here thrives! __________________ Snap Server Help Wiki - http://wiki.procooling.com/index.php/Snap_Server Snap Server 2200 v3.4.807 2x 250GB Seagate Barracuda 7200.9 w/ UNIDFC601512M Replacement Fan "Did you really think it would be that easy??" Other NAS's 1x NSLU2 w/ 512mb Corsair Flash Voyager Running Unslung 6.8b 1x NSLU2 w/ 8Gb LaCie Carte Orange Running Debian/NSLU2 Stable 4.0r0 250GB LaCie Ethernet Disk Running Windows XP Embedded

06-06-2006, 09:36 PM	#5
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: Rant -- SnapTec Alright, I am just going to say it. Adaptec sucks. Their customer service and support is AWFUL. When you buy a product, you expect support. But with Adaptec, they feel that even if you buy their product, you should pay them for support. This to me gives reason why NOT to ever buy a NEW PRODUCT from Adaptec, EVER... And they better wake up soon, their little snap server version of the cash cow is going to run out. Many other companies are providing very competitive NAS solutions these days, and with far superior support. Did I pass on the rant-o-meter?

06-08-2006, 06:40 PM	#11
jontz Cooling Savant Join Date: Feb 2006 Location: South Bend, IN Posts: 385	Re: Rant -- SnapTec Good Lord...we've been taken over by crusty old men... __________________ Snap Server 4100, 4x120GB Seagate Drives, RAID 5, version 3.4.803

06-13-2006, 07:18 AM	#14
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Rant -- SnapTec I't didn't creap up on me, it was like a ton of bricks fell. Now I have a broken old body. I just wonder if any of you are old enough to reconize what my icon is ?????? __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-13-2006, 01:39 PM	#16
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Rant -- SnapTec Your right its a fishing lure, but what is it called. Hint: It was first produced in the 30's __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-13-2006, 03:58 PM	#17
jontz Cooling Savant Join Date: Feb 2006 Location: South Bend, IN Posts: 385	Re: Rant -- SnapTec Too old for me to know...I was born in 1980 __________________ Snap Server 4100, 4x120GB Seagate Drives, RAID 5, version 3.4.803

06-13-2006, 07:48 PM	#18
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Rant -- SnapTec I was just seeing if there were any fisherman in the group. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-13-2006, 09:29 PM	#19
jontz Cooling Savant Join Date: Feb 2006 Location: South Bend, IN Posts: 385	Re: Rant -- SnapTec Oh, don't get me wrong, I love to fish. What other activity do you get to drink beer, sleep, and still call it a sport? __________________ Snap Server 4100, 4x120GB Seagate Drives, RAID 5, version 3.4.803

06-14-2006, 07:23 AM	#21
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Rant -- SnapTec This bait was design to catch all species of fish, and has done so for me. Used mainly for Bass. The designer of the lure WON every tournment he entered in the US, till they prevented (prohibited) him from using it, as was designed. Hint " He lived in Hickory, NC, Was a professor at the university" __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-16-2006, 10:42 PM	#22
bigcitymike2 Cooling Neophyte Join Date: Jun 2006 Location: usa Posts: 5	Re: Rant -- SnapTec ***Drumm roll**** Spoonplug! http://buckperry.com/ Never tried it myself. Have to give it a go around! -bigcitymike More info from wikipedia: A spoonplug is a form of fishing lure. It was invented in 1946 by Elwood L. "Buck" Perry, then a physics and math teacher in Hickory, North Carolina. Perry combined science with a logical approach to fishing to create a "total fishing system." He decided to teach people to fish instead of teaching math or physics. He is credited as being the father of structure fishing and was later inducted into the National Freshwater Fishing Hall of Fame. Buck used a total fishing system of understanding lakes types, water color, weather, tools and controls, and structure and mapping to make the system work.

07-13-2006, 02:09 AM	#24
re3dyb0y Cooling Savant Join Date: Aug 2004 Location: UK Posts: 909	Re: Rant -- SnapTec Yeah we know about that You just cannot get from V3 from it Don't worry, we're covered __________________ Snap Server Help Wiki - http://wiki.procooling.com/index.php/Snap_Server Snap Server 2200 v3.4.807 2x 250GB Seagate Barracuda 7200.9 w/ UNIDFC601512M Replacement Fan "Did you really think it would be that easy??" Other NAS's 1x NSLU2 w/ 512mb Corsair Flash Voyager Running Unslung 6.8b 1x NSLU2 w/ 8Gb LaCie Carte Orange Running Debian/NSLU2 Stable 4.0r0 250GB LaCie Ethernet Disk Running Windows XP Embedded

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