questions about danger den

rich.foreman · 10-15-2001, 11:35 AM

I ordered some parts from them last Tuesday. Got an email saying things would be shipped within 3-5 days.

I talked to Dan via email, and he said it looked like it would ship Friday, but I never got a confirmation email with tracking number or anything.

So, basically this is for anyone that has ordered from them in the past. Do you get a tracking number, or a shipping confirmation email??

Thanks

dantheman · 10-15-2001, 03:23 PM

I don't belive that I ever recieved a shipping notice or tracking numbers. I would send them another e-mail and ask if you could get those from them.

Nordic · 10-15-2001, 03:25 PM

They emailed me a shipping notice, it's apart of their business system so unless you've given them a faulty email-address you should receive a notice when the time comes.
I've experienced nothing but good service and support from Danger Den.

dabum · 10-15-2001, 10:47 PM

Having also just ordered parts from them, I know all too well the predicament you're in. Especially since their main page said they had some problems with some orders getting lost. I would check with them to make sure they got your order.

I received a shipment confirmation on Sunday afternoon with a UPS tracking number. (after placing the order on either the previous Sunday / Monday). I emailled asking the same questions you had, and was reassured that they did have my order, and it was in progress.

Hope this helps.

rich.foreman · 10-16-2001, 09:59 AM

I'm just a little impatient when it comes to these things.. I ordered the stuff last Tuesday morning. I asked Dan about the shipping since it took about 2 hours for the email confirming my order. He said that it should be shipping on Friday. I emailed him Saturday to see if it had in fact shipped, and still have not heard back from him.

I emailed again today. Hopefully they let me know whats going on with my order. I know it didn't ship Friday because I got 2 day shipping, and UPS delivers here (office) before 10:00 AM every day and they didn't bring my package today.

Like I said, I have a bad habit of being impatient, and I guess I shouldn't rush art like the DD Maze2.. haha

rich.foreman · 10-17-2001, 09:56 AM

Got an email from Dan today, and it was a case of lost email on my server. He sent the tracking number Monday, and my server lost it somehow.

I will have the stuff in my hands today and I am sure I will be thoroughly impressed!

10-15-2001, 11:35 AM	#1
rich.foreman Cooling Neophyte Join Date: Oct 2001 Location: Louisiana Posts: 8	questions about danger den I ordered some parts from them last Tuesday. Got an email saying things would be shipped within 3-5 days. I talked to Dan via email, and he said it looked like it would ship Friday, but I never got a confirmation email with tracking number or anything. So, basically this is for anyone that has ordered from them in the past. Do you get a tracking number, or a shipping confirmation email?? Thanks __________________ Thanks, Rich

10-16-2001, 09:59 AM	#5
rich.foreman Cooling Neophyte Join Date: Oct 2001 Location: Louisiana Posts: 8	I'm just a little impatient when it comes to these things.. I ordered the stuff last Tuesday morning. I asked Dan about the shipping since it took about 2 hours for the email confirming my order. He said that it should be shipping on Friday. I emailed him Saturday to see if it had in fact shipped, and still have not heard back from him. I emailed again today. Hopefully they let me know whats going on with my order. I know it didn't ship Friday because I got 2 day shipping, and UPS delivers here (office) before 10:00 AM every day and they didn't bring my package today. Like I said, I have a bad habit of being impatient, and I guess I shouldn't rush art like the DD Maze2.. haha __________________ Thanks, Rich

10-17-2001, 09:56 AM	#6
rich.foreman Cooling Neophyte Join Date: Oct 2001 Location: Louisiana Posts: 8	Got an email from Dan today, and it was a case of lost email on my server. He sent the tracking number Monday, and my server lost it somehow. I will have the stuff in my hands today and I am sure I will be thoroughly impressed! __________________ Thanks, Rich

10-15-2001, 03:23 PM	#2
dantheman Cooling Savant Join Date: Jun 2001 Posts: 152	I don't belive that I ever recieved a shipping notice or tracking numbers. I would send them another e-mail and ask if you could get those from them.

10-15-2001, 03:25 PM	#3
Nordic Cooling Neophyte Join Date: Mar 2001 Location: Umeå, Sweden Posts: 98	They emailed me a shipping notice, it's apart of their business system so unless you've given them a faulty email-address you should receive a notice when the time comes. I've experienced nothing but good service and support from Danger Den.

10-15-2001, 10:47 PM	#4
dabum Cooling Neophyte Join Date: Aug 2001 Location: Richmond, VA Posts: 16	Having also just ordered parts from them, I know all too well the predicament you're in. Especially since their main page said they had some problems with some orders getting lost. I would check with them to make sure they got your order. I received a shipment confirmation on Sunday afternoon with a UPS tracking number. (after placing the order on either the previous Sunday / Monday). I emailled asking the same questions you had, and was reassured that they did have my order, and it was in progress. Hope this helps.

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