Weird FTP transfer on a Snap 1000

Drewmon · 01-08-2007, 10:17 AM

I know, it's a relic but the thing just works for the majority of our needs for FTP.

I am encountering a bit of voodoo when FTP'ing to the Snap. Remote client is one of several Windows 2003 Server boxes at a data center. I RDC into the client machine to send a file from the client using Windows Explorer to the Snap server. Everything works great until I get down to the last 10 or 5 seconds of reported transfer remaining. Then it can literally take hours to tidy up the transfer (while still reporting 10 seconds or so to finish).

If I run FTP in identical fashion from the remote client to a Windows box I have setup running FTP the connection runs great - no lag. Thus I am inclined to think it is a setting or nuance of FTP on the Snap talking to the remote client.

Connection? T1 on both ends. Firewalled with an appliance on the server end and a Check Point install here.

Snap is running Server v4.0.830.

Just wondered if anybody encountered similar or has pointers on things to check for.

Thanks!

blue68f100 · 01-08-2007, 10:27 AM

What HW version do you have? Click on the snapappliance logo from the admin page.

And is this with IE 6 or 7?
Passive or Active FTP

Phoenix32 · 01-08-2007, 02:34 PM

Heh, I am still waiting for that "SNAP FTP Guide/How-To" Jontz was going to provide. (hint hint)

snap-tech · 01-09-2007, 11:13 PM

There was an issue with one of the earliear hardware versions of the snap 1000, which is the exact issue you described. we were not able to resolve it within snap support. So the engineers had to go back to work and upgraded the eithernet chip and driver on the next hardware version of snap 1000.

What bios version is it running?

sorry, for the bad news.

Douglas Snap-Tech

01-08-2007, 10:17 AM	#1
Drewmon Cooling Neophyte Join Date: Sep 2005 Location: United States Posts: 1	Weird FTP transfer on a Snap 1000 I know, it's a relic but the thing just works for the majority of our needs for FTP. I am encountering a bit of voodoo when FTP'ing to the Snap. Remote client is one of several Windows 2003 Server boxes at a data center. I RDC into the client machine to send a file from the client using Windows Explorer to the Snap server. Everything works great until I get down to the last 10 or 5 seconds of reported transfer remaining. Then it can literally take hours to tidy up the transfer (while still reporting 10 seconds or so to finish). If I run FTP in identical fashion from the remote client to a Windows box I have setup running FTP the connection runs great - no lag. Thus I am inclined to think it is a setting or nuance of FTP on the Snap talking to the remote client. Connection? T1 on both ends. Firewalled with an appliance on the server end and a Check Point install here. Snap is running Server v4.0.830. Just wondered if anybody encountered similar or has pointers on things to check for. Thanks!

01-08-2007, 10:27 AM	#2
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Weird FTP transfer on a Snap 1000 What HW version do you have? Click on the snapappliance logo from the admin page. And is this with IE 6 or 7? Passive or Active FTP __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

01-08-2007, 02:34 PM	#3
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: Weird FTP transfer on a Snap 1000 Heh, I am still waiting for that "SNAP FTP Guide/How-To" Jontz was going to provide. (hint hint)

01-09-2007, 11:13 PM	#4
snap-tech Cooling Neophyte Join Date: Mar 2002 Location: Washington State Posts: 54	Re: Weird FTP transfer on a Snap 1000 There was an issue with one of the earliear hardware versions of the snap 1000, which is the exact issue you described. we were not able to resolve it within snap support. So the engineers had to go back to work and upgraded the eithernet chip and driver on the next hardware version of snap 1000. What bios version is it running? sorry, for the bad news. Douglas Snap-Tech

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