Fried my CPU with WhiteWater...Need Help please

IUnknown · 10-26-2003, 07:28 PM

I installed the D-Tek WhiteWater today, but it seems like I fried my CPU.

The directions say to secure the mounting rods with the micro nuts. These are the micro metal nuts that are included in the pack. However it seems like the nuts causes the block to not even touch the CPU. I put the nuts on and then the block. The block didn't get any AC3 on it, so I know it wasn't touching, but continued anyway. Now I get the ASUS voice saying "System Failed CPU Test".

Here's my WW installation question: What's the currect way to mount this thing. I've got an ASUS P4PE board.

Thanks in advance!

winewood · 10-26-2003, 07:39 PM

hmm..

I think something should have gone off when you noticed the block wasn't touching the cpu. The nuts should have screwed down and forced the block onto the chip. Are you sure you got them in the right order??

No block will work without firmly resting on the chip.

I would disassemble the entire cpu, block and nuts. Invite a friend over and have him/her assemble it using the instructions. Don't help them. Just notice how they interpret the directions. If they do the exact same thing, then call DTEK. If they do it different then just find out what they did and see if it was on better.

Hope you figure it out. Good luck.

IUnknown · 10-26-2003, 08:01 PM

To add more info...
I did go back and remove the micro nuts altogether. By then I think it was too late.

joemac · 10-26-2003, 09:55 PM

Post a pic of the install - that always helps

Althornin · 10-26-2003, 10:16 PM

Quote:

Originally posted by IUnknown
I installed the D-Tek WhiteWater today, but it seems like I fried my CPU.

The directions say to secure the mounting rods with the micro nuts. These are the micro metal nuts that are included in the pack. However it seems like the nuts causes the block to not even touch the CPU. I put the nuts on and then the block. The block didn't get any AC3 on it, so I know it wasn't touching, but continued anyway. Now I get the ASUS voice saying "System Failed CPU Test".

Here's my WW installation question: What's the currect way to mount this thing. I've got an ASUS P4PE board.

Thanks in advance!

Ok, there is NO WAY the micro-nuts could have held the block off the cpu. I must say, you did things wrong...
A pic of the install would help.

trit187 · 10-27-2003, 05:26 AM

what cpu do you have? because i'm assuming p4, and even if you booted w/o a heatsink it shouldn't have harmed the cpu

IUnknown · 10-27-2003, 05:50 AM

Really?!?! So there's hope? I'm going to take everything out and re-seat everything tonight. It can't hurt.

It's a P4 2.4GHz and the board is an ASUS P4PE.

trit187 · 10-27-2003, 06:24 AM

I'd recomend sticking to air cooling for a little while until you do somemore research on watercooling...

Ewan · 10-27-2003, 06:40 AM

Your saving grace may be the legendary P4 overheat shutoff, which may have prompted the Asus message. Unlike athlon XP's they will know when they get too hot and should shut down.

Put your CPU cooler back on (properly) and try again. If your computer works fine then you can give the whitewater another go. It should be obvious when it's attached properly. Just think it through a bit more. Take your motherboard out of the case so give you more room too look around and make sure everything is OK. remember to start running the watercooling before starting the computer as well.

IUnknown · 10-27-2003, 06:41 AM

trit187 -
Well, I successfully water-cooled an AMD 1.4 a while back. Do you have one of these blocks and installed it correcly? If so, help me out. If not then go away...there's no need to be rude.

IUnknown · 10-27-2003, 06:43 AM

Thanks, Ewan...I'll give it a go this afternoon.

Quote:

Originally posted by Ewan
Your saving grace may be the legendary P4 overheat shutoff, which may have prompted the Asus message. Unlike athlon XP's they will know when they get too hot and should shut down.

Put your CPU cooler back on (properly) and try again. If your computer works fine then you can give the whitewater another go. It should be obvious when it's attached properly. Just think it through a bit more. Take your motherboard out of the case so give you more room too look around and make sure everything is OK. remember to start running the watercooling before starting the computer as well.

sbud · 10-27-2003, 07:04 AM

Um, I had the same problem with my WW and Abit IC7 Max3. With the micro nuts on, there was no way in hell the cpu was going to make contact with the block, just a quick side look will reveal that. I did not use the micro nuts at all and just screwed the rods from under the adapter plate up, they screw in pretty tight, and hasn't come lose on me yet, I have done alot of re-mounts too. The directions do say to use them, but IMO are not accurate, there are a couple of flaws with the given P4 adapter instruction sheet.

IUnknown · 10-27-2003, 07:31 AM

sbud,
It's good to know it's not just me. When I removed the WB the second time it was a little hard to remove (seemed to stick to the CPU) and possibly unseated the CPU. After this removal is when I'm getting the problem. I'm going to reseat the CPU and remount the block when I get home and post my results.

Thanks for the info!

Quote:

Originally posted by sbud
Um, I had the same problem with my WW and Abit IC7 Max3. With the micro nuts on, there was no way in hell the cpu was going to make contact with the block, just a quick side look will reveal that. I did not use the micro nuts at all and just screwed the rods from under the adapter plate up, they screw in pretty tight, and hasn't come lose on me yet, I have done alot of re-mounts too. The directions do say to use them, but IMO are not accurate, there are a couple of flaws with the given P4 adapter instruction sheet.

IUnknown · 10-27-2003, 10:36 AM

Got this reply from Danny at D-Tek
------------------------------------------------------------

HI Brian,

You should have got an updated version on the instructions. Were they
included with your Whitewater? The micro nuts are not needed with the
adapter anymore since the studs now self thread into the adapter. If you
used the standard nuts on the studs then yes the block would not touch.
Thanks for the heads up in case you did not get an updated version of
instructions.

Thanks,
Danny Salandra
CEO
www.dtekcustoms.com
Office: 949-829-0067
Fax: 949-829-0078

winewood · 10-27-2003, 10:47 AM

I recieved an error like that last time my cpu chip was loose from making full contact. Taking it apart and reassembling does wonders.

nikhsub1 · 10-27-2003, 12:02 PM

Also sent via PM:

OK, the metal bracket for the P4 adapter goes like this:

The 4 INNER holes are for the long water block bolts. You want the HEAD of the bolt to be on the side where the holes are beveled. You use the MICRONUTS to secure these bolts to the plate. The micronuts will NOT interfere with the block. Once you have the block studs secured to the plate with the micronuts, you then attach the plate to the MOBO with the other provided bolts and nylon nuts.

If you DO have the updated plate, the WB bolts will thread directly into the mounting plate in which case NO nuts are required to secure the bolts.

g.l.amour · 10-27-2003, 02:19 PM

first hand experience; i work at a pc retailer service center and to test a setup quick and dirty i often boot up with no HS installed on a P4, that should at least get you through post and ide detection.

joemac · 10-27-2003, 05:58 PM

Quote:

Originally posted by g.l.amour
first hand experience; i work at a pc retailer service center and to test a setup quick and dirty i often boot up with no HS installed on a P4, that should at least get you through post and ide detection.

Just a heads up- DO NOT TRY THIS WITH AMD CPU

IUnknown · 10-27-2003, 06:39 PM

Well, I tried reseating the CPU and waterblock, but to no avail. Still getting the "System Failed CPU Test" message.

Blackeagle · 10-27-2003, 07:16 PM

Was the block tight to the CPU this time without those nuts?

did you try the CPU with your air cooler ? Same results?

IUnknown · 10-27-2003, 07:23 PM

Yes, the block was tight to the CPU, but same problem. Air cooler...same problem.

Quote:

Originally posted by Blackeagle
Was the block tight to the CPU this time without those nuts?

did you try the CPU with your air cooler ? Same results?

nikhsub1 · 10-27-2003, 08:48 PM

Did you clear the bios?

IUnknown · 10-28-2003, 05:50 AM

Yes using the jumper. Should I take the battery out as well?

winewood · 10-28-2003, 09:36 AM

nope.. wont help.

dima y · 10-28-2003, 12:05 PM

hmmm P4's as i recall have termal trotteling so you could practically remove the heatsink while in a game, the game will be painfully slow but will run and not fry the CPU.

yes unplug the motherboard take out the CPU and take the bios battary out for 10 mins it might help.

10-26-2003, 07:28 PM	#1
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	Fried my CPU with WhiteWater...Need Help please I installed the D-Tek WhiteWater today, but it seems like I fried my CPU. The directions say to secure the mounting rods with the micro nuts. These are the micro metal nuts that are included in the pack. However it seems like the nuts causes the block to not even touch the CPU. I put the nuts on and then the block. The block didn't get any AC3 on it, so I know it wasn't touching, but continued anyway. Now I get the ASUS voice saying "System Failed CPU Test". Here's my WW installation question: What's the currect way to mount this thing. I've got an ASUS P4PE board. Thanks in advance!

10-26-2003, 07:39 PM	#2
winewood Cooling Savant Join Date: Nov 2002 Location: in my chair Posts: 574	hmm.. I think something should have gone off when you noticed the block wasn't touching the cpu. The nuts should have screwed down and forced the block onto the chip. Are you sure you got them in the right order?? No block will work without firmly resting on the chip. I would disassemble the entire cpu, block and nuts. Invite a friend over and have him/her assemble it using the instructions. Don't help them. Just notice how they interpret the directions. If they do the exact same thing, then call DTEK. If they do it different then just find out what they did and see if it was on better. Hope you figure it out. Good luck. __________________ -winewood-

10-26-2003, 09:55 PM	#4
joemac Cooling Savant Join Date: Dec 2002 Location: Dallas Posts: 339	Post a pic of the install - that always helps __________________ www.aquajoe.com

10-27-2003, 10:47 AM	#15
winewood Cooling Savant Join Date: Nov 2002 Location: in my chair Posts: 574	I recieved an error like that last time my cpu chip was loose from making full contact. Taking it apart and reassembling does wonders. __________________ -winewood-

10-27-2003, 12:02 PM	#16
nikhsub1 c00ling p00n Join Date: Jun 2002 Location: L.A. Posts: 758	Also sent via PM: OK, the metal bracket for the P4 adapter goes like this: The 4 INNER holes are for the long water block bolts. You want the HEAD of the bolt to be on the side where the holes are beveled. You use the MICRONUTS to secure these bolts to the plate. The micronuts will NOT interfere with the block. Once you have the block studs secured to the plate with the micronuts, you then attach the plate to the MOBO with the other provided bolts and nylon nuts. If you DO have the updated plate, the WB bolts will thread directly into the mounting plate in which case NO nuts are required to secure the bolts. __________________ :-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-: E6700 @ 3.65Ghz / P5W DH Deluxe / 2GB 667 TeamGroup / 1900XTX PC Power & Cooling Turbo 510 Deluxe Mountain Mods U2-UFO Cube Storm G5 --> MP-01 --> PA 120.3 --> 2x DDC Ultras in Series --> Custom Clear Res "Artificial intelligence is no match for natural stupidity." 1,223,460+ Ghz Folding@Home aNonForums :-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:

10-26-2003, 08:01 PM	#3
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	To add more info... I did go back and remove the micro nuts altogether. By then I think it was too late.

10-27-2003, 05:26 AM	#6
trit187 Cooling Savant Join Date: May 2003 Location: shanghai, china Posts: 200	what cpu do you have? because i'm assuming p4, and even if you booted w/o a heatsink it shouldn't have harmed the cpu

10-27-2003, 05:50 AM	#7
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	Really?!?! So there's hope? I'm going to take everything out and re-seat everything tonight. It can't hurt. It's a P4 2.4GHz and the board is an ASUS P4PE.

10-27-2003, 06:24 AM	#8
trit187 Cooling Savant Join Date: May 2003 Location: shanghai, china Posts: 200	I'd recomend sticking to air cooling for a little while until you do somemore research on watercooling...

10-27-2003, 06:40 AM	#9
Ewan Cooling Neophyte Join Date: Jun 2003 Location: Sweden Posts: 30	Your saving grace may be the legendary P4 overheat shutoff, which may have prompted the Asus message. Unlike athlon XP's they will know when they get too hot and should shut down. Put your CPU cooler back on (properly) and try again. If your computer works fine then you can give the whitewater another go. It should be obvious when it's attached properly. Just think it through a bit more. Take your motherboard out of the case so give you more room too look around and make sure everything is OK. remember to start running the watercooling before starting the computer as well.

10-27-2003, 06:41 AM	#10
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	trit187 - Well, I successfully water-cooled an AMD 1.4 a while back. Do you have one of these blocks and installed it correcly? If so, help me out. If not then go away...there's no need to be rude.

10-27-2003, 07:04 AM	#12
sbud Cooling Neophyte Join Date: Sep 2003 Location: San Jose, CA Posts: 8	Um, I had the same problem with my WW and Abit IC7 Max3. With the micro nuts on, there was no way in hell the cpu was going to make contact with the block, just a quick side look will reveal that. I did not use the micro nuts at all and just screwed the rods from under the adapter plate up, they screw in pretty tight, and hasn't come lose on me yet, I have done alot of re-mounts too. The directions do say to use them, but IMO are not accurate, there are a couple of flaws with the given P4 adapter instruction sheet.

10-27-2003, 10:36 AM	#14
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	Got this reply from Danny at D-Tek ------------------------------------------------------------ HI Brian, You should have got an updated version on the instructions. Were they included with your Whitewater? The micro nuts are not needed with the adapter anymore since the studs now self thread into the adapter. If you used the standard nuts on the studs then yes the block would not touch. Thanks for the heads up in case you did not get an updated version of instructions. Thanks, Danny Salandra CEO www.dtekcustoms.com Office: 949-829-0067 Fax: 949-829-0078

10-27-2003, 02:19 PM	#17
g.l.amour Cooling Savant Join Date: Mar 2002 Location: on da case Posts: 933	first hand experience; i work at a pc retailer service center and to test a setup quick and dirty i often boot up with no HS installed on a P4, that should at least get you through post and ide detection. __________________ yo soy un tiburón

10-27-2003, 06:39 PM	#19
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	Well, I tried reseating the CPU and waterblock, but to no avail. Still getting the "System Failed CPU Test" message.

10-27-2003, 07:16 PM	#20
Blackeagle Thermophile Join Date: Oct 2002 Location: U.S.A = Michigan Posts: 1,243	Was the block tight to the CPU this time without those nuts? did you try the CPU with your air cooler ? Same results?

10-27-2003, 08:48 PM	#22
nikhsub1 c00ling p00n Join Date: Jun 2002 Location: L.A. Posts: 758	Did you clear the bios? __________________ :-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-: E6700 @ 3.65Ghz / P5W DH Deluxe / 2GB 667 TeamGroup / 1900XTX PC Power & Cooling Turbo 510 Deluxe Mountain Mods U2-UFO Cube Storm G5 --> MP-01 --> PA 120.3 --> 2x DDC Ultras in Series --> Custom Clear Res "Artificial intelligence is no match for natural stupidity." 1,223,460+ Ghz Folding@Home aNonForums :-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:'``':-.,_,.-:

10-28-2003, 05:50 AM	#23
IUnknown Cooling Neophyte Join Date: Sep 2002 Location: USA Posts: 30	Yes using the jumper. Should I take the battery out as well?

10-28-2003, 09:36 AM	#24
winewood Cooling Savant Join Date: Nov 2002 Location: in my chair Posts: 574	nope.. wont help. __________________ -winewood-

10-28-2003, 12:05 PM	#25
dima y Cooling Savant Join Date: Nov 2002 Location: palo alto, CA Posts: 164	hmmm P4's as i recall have termal trotteling so you could practically remove the heatsink while in a game, the game will be painfully slow but will run and not fry the CPU. yes unplug the motherboard take out the CPU and take the bios battary out for 10 mins it might help.

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