C Systems CSP750, Have you received yours yet ?

coolroyboy2 · 06-02-2004, 04:25 PM

I ordered one on 5-22-04 and I'm still waiting , does shipping from Canada always take so long ?

killernoodle · 06-02-2004, 04:34 PM

I assume so. Customs is probably ripping open your box right now trying to figure out what the hell the little things are

pHaestus · 06-02-2004, 04:43 PM

Shipping to or from Canada can take a long time depending upon the method. I start to get nervous after about 2 weeks.

BalefireX · 06-02-2004, 04:50 PM

According to their site, assuming your order got in before the 23rd of May, it should have shipped on the 25th, and as pH said, it could take 2 weeks or so to get through customs and to the US. If it got in after the 23rd, they're estimating a 3-5 week wait for stock

coolroyboy2 · 06-03-2004, 05:23 AM

Quote:

2 weeks

, thats what I wanted to know.

AngryAlpaca · 06-03-2004, 10:16 AM

Yeah wasn't the guy out of pumps?

MDaniel · 06-03-2004, 04:49 PM

Weird, I ordered mine AFTER the deadline and yet it arrived today. Won't have time to install it until maybe later this weekend or so. That, or I might wait until I switch platforms. It is small though. I might test it in a closed loop with just some water, pump and tubing to see how quiet it is and to see how good the pressure is.

Edited:

Ok, I haven't set it up, and it will probably be a few days before I do...as I'm not in the mood to listening to the wife complain anymore about my computer tinkering. But a few unprofessional observations on it. This thing is SMALL. Think of one of those lettered blocks that infants play with and that is about the size of the pump, minus the barbs. The size is AMAZING. The barbs went on easily enough and the DC power cord is nicely shrink wrapped. HOWEVER, I was not impressed one bit with three things regarding the pump. One, none of the screws that secure the casing together were very secure and one wasn't even finger tightened. Two, one of the four screws that holds the casing together was rusted below the allen wrench top. That is just poor quality assurance in my opinion. The idea of sending out a brand new product to a customer that has rust on it is very poor...especially since it is designed to work with water. Three, the 1/2' barbs are slightly less than 3/8 ID (but they do recommend 3/8 ID tubing). And what is worse than that is that the diameter of the exhaust port in the pump...without the barb. The exhaust port is threaded to accept the 1/2" barb, but then the bottom of the port is not hollowed all the way through to the same diameter. Do to the compact design, the exhaust opening is less than 3/8 and appears to be around 5/16" or so. I'm no expert, but I don't see how this will allow the full use of even a 3/8" ID system, as the water is already being forced through a smaller opening. It would appear that if they modified the impellar chamber, that they would be able to bore the exhaust port to equal distance throughout the port...instead of having a resticted base at the port. The present design of the pump would prohibit this. The intake port is bored equal all the way through.

I'll leave it up to actual perforance compared to my Hydor L25 to set my final thoughts on this pump. The DC factor is no big deal, as my Hydor is attached to a Criticool 2. I was mainly interested in 1) the size, 2) the noise level and 3) the head pressure. I didn't think I would have to question workmanship of a product before I even hooked it up though.

Maybe I was just sent the same "underwater tested" pump that one of the reviewers received and commented about.

Stay tuned...

Edited: (approx 30 minutes later)

I just received and email from the support staff at C-Systems regarding my email to them regarding the rust issue. I was advised that to meet the high demand, they were forced to use a local supplier for the housing screws, and that they had already become aware of the rust issue. The supplier issue has been corrected and they volunteered to mail me four replacement stainless steel screws w/o me requesting such action. I wanted to see if they would offer to correct the issue on their own, which they did in both a professional and prompt manner. Very impressive. I would advise everyone who receive a pump to check the screws for rust, and if any is present, to notify C-Systems of the issue so that they can correct it.

That pretty much only leaves my conscern about the restricted opening on the exhaust port, but I wont be able to test it until after I have received the replacement screws, as I hate having to keep breaking down my system and setting it back up.

coolroyboy2 · 06-04-2004, 02:52 PM

I now have my pump and its all hooked up and I'm leak testing. Also my screws are not rusty but I did notice the outlet opening being a little smaller than the ID of the fitting, there might be a reason for this ? I don't know.
FYI this pump makes no noise when mounted with Velcro instead of the double stick tape provided.

qbert95 · 06-04-2004, 03:53 PM

Did you also order the mounting bracket for the 2 pumps? If so can you comment on the build quality of it.

coolroyboy2 · 06-04-2004, 06:15 PM

I only got a single pump.

Kbofwy · 06-04-2004, 08:13 PM

I received my pump in the mail today. It's so small you could hide this pump in any system. So far, I've only ran a 1/2" tube in a loop with a bubble trap so I could listen to it. It's very quiet.

06-02-2004, 04:25 PM	#1
coolroyboy2 Cooling Neophyte Join Date: May 2004 Location: Southern Maine Posts: 6	C Systems CSP750, Have you received yours yet ? I ordered one on 5-22-04 and I'm still waiting , does shipping from Canada always take so long ?

06-02-2004, 04:34 PM	#2
killernoodle Thermophile Join Date: Sep 2002 Location: Charlotte, NC Posts: 1,014	I assume so. Customs is probably ripping open your box right now trying to figure out what the hell the little things are __________________ I have a nice computer.

06-02-2004, 04:43 PM	#3
pHaestus Big Player Making Big Money Join Date: Aug 2001 Location: irc.lostgeek.com #procooling.com Posts: 4,782	Shipping to or from Canada can take a long time depending upon the method. I start to get nervous after about 2 weeks. __________________ Getting paid like a biker with the best crank... -MF DOOM

06-02-2004, 04:50 PM	#4
BalefireX Cooling Savant Join Date: Feb 2004 Location: Isle of Man Posts: 269	According to their site, assuming your order got in before the 23rd of May, it should have shipped on the 25th, and as pH said, it could take 2 weeks or so to get through customs and to the US. If it got in after the 23rd, they're estimating a 3-5 week wait for stock __________________ If not, why not?

06-03-2004, 04:49 PM	#7
MDaniel Cooling Neophyte Join Date: May 2004 Location: Central Florida Posts: 9	Weird, I ordered mine AFTER the deadline and yet it arrived today. Won't have time to install it until maybe later this weekend or so. That, or I might wait until I switch platforms. It is small though. I might test it in a closed loop with just some water, pump and tubing to see how quiet it is and to see how good the pressure is. Edited: Ok, I haven't set it up, and it will probably be a few days before I do...as I'm not in the mood to listening to the wife complain anymore about my computer tinkering. But a few unprofessional observations on it. This thing is SMALL. Think of one of those lettered blocks that infants play with and that is about the size of the pump, minus the barbs. The size is AMAZING. The barbs went on easily enough and the DC power cord is nicely shrink wrapped. HOWEVER, I was not impressed one bit with three things regarding the pump. One, none of the screws that secure the casing together were very secure and one wasn't even finger tightened. Two, one of the four screws that holds the casing together was rusted below the allen wrench top. That is just poor quality assurance in my opinion. The idea of sending out a brand new product to a customer that has rust on it is very poor...especially since it is designed to work with water. Three, the 1/2' barbs are slightly less than 3/8 ID (but they do recommend 3/8 ID tubing). And what is worse than that is that the diameter of the exhaust port in the pump...without the barb. The exhaust port is threaded to accept the 1/2" barb, but then the bottom of the port is not hollowed all the way through to the same diameter. Do to the compact design, the exhaust opening is less than 3/8 and appears to be around 5/16" or so. I'm no expert, but I don't see how this will allow the full use of even a 3/8" ID system, as the water is already being forced through a smaller opening. It would appear that if they modified the impellar chamber, that they would be able to bore the exhaust port to equal distance throughout the port...instead of having a resticted base at the port. The present design of the pump would prohibit this. The intake port is bored equal all the way through. I'll leave it up to actual perforance compared to my Hydor L25 to set my final thoughts on this pump. The DC factor is no big deal, as my Hydor is attached to a Criticool 2. I was mainly interested in 1) the size, 2) the noise level and 3) the head pressure. I didn't think I would have to question workmanship of a product before I even hooked it up though. Maybe I was just sent the same "underwater tested" pump that one of the reviewers received and commented about. Stay tuned... Edited: (approx 30 minutes later) I just received and email from the support staff at C-Systems regarding my email to them regarding the rust issue. I was advised that to meet the high demand, they were forced to use a local supplier for the housing screws, and that they had already become aware of the rust issue. The supplier issue has been corrected and they volunteered to mail me four replacement stainless steel screws w/o me requesting such action. I wanted to see if they would offer to correct the issue on their own, which they did in both a professional and prompt manner. Very impressive. I would advise everyone who receive a pump to check the screws for rust, and if any is present, to notify C-Systems of the issue so that they can correct it. That pretty much only leaves my conscern about the restricted opening on the exhaust port, but I wont be able to test it until after I have received the replacement screws, as I hate having to keep breaking down my system and setting it back up. Last edited by MDaniel; 06-03-2004 at 06:11 PM.

06-03-2004, 10:16 AM	#6
AngryAlpaca Cooling Savant Join Date: Jan 2004 Location: Alberta Posts: 631	Yeah wasn't the guy out of pumps?

06-04-2004, 02:52 PM	#8
coolroyboy2 Cooling Neophyte Join Date: May 2004 Location: Southern Maine Posts: 6	I now have my pump and its all hooked up and I'm leak testing. Also my screws are not rusty but I did notice the outlet opening being a little smaller than the ID of the fitting, there might be a reason for this ? I don't know. FYI this pump makes no noise when mounted with Velcro instead of the double stick tape provided.

06-04-2004, 03:53 PM	#9
qbert95 Cooling Neophyte Join Date: May 2003 Location: usa Posts: 16	Did you also order the mounting bracket for the 2 pumps? If so can you comment on the build quality of it.

06-04-2004, 06:15 PM	#10
coolroyboy2 Cooling Neophyte Join Date: May 2004 Location: Southern Maine Posts: 6	I only got a single pump.

06-04-2004, 08:13 PM	#11
Kbofwy Cooling Neophyte Join Date: May 2004 Location: Wyoming Posts: 11	I received my pump in the mail today. It's so small you could hide this pump in any system. So far, I've only ran a 1/2" tube in a loop with a bubble trap so I could listen to it. It's very quiet.

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