Assist

radio · 09-02-2006, 01:12 PM

Where does one find a copy of assist? I bought a used snap, and have no software for it. I was able to find an OS upgrade, thought not a 4.0 version. Still, from what I have been able to gleen from these forums, I need assist to upgrade it. Where can it be found?

oidar

Geek_Ed · 09-02-2006, 02:12 PM

If you DID get OS ver 4.0.860, Assist would be part of that package

blue68f100 · 09-02-2006, 02:27 PM

You do not need assist to upgrade, unless you are at v1. Updates are done from the web interface.

Assist is used to setup a snap that has been reset to factory. Reset to factory set the IP to 0.0.0.0

radio · 09-02-2006, 03:02 PM

I've looked all over the web interface, but couldn't find it. Granted I am very new to the whole snap thing.

I wish I could find a 4.0.860

radio · 09-02-2006, 03:06 PM

Actually, I think I have a line on v4... I'll report back

blue68f100 · 09-02-2006, 04:23 PM

Look under "server settings", toward the bottom.

radio · 09-03-2006, 12:46 PM

Nope.

server settings menu:

server anme
date time
language support
failure notification
server restart
factory settings
save/restore configuration.

Nothing under these menues has any thing to do with OS upgrade.

it's OS 3.1.603, so that might have been introduced later.

That's OK though, I've been 'assisted'.

bthomas2 · 09-05-2006, 01:54 AM

I found assist on the dell support site some of the Dell nas are snap servers

radio · 09-05-2006, 09:38 AM

Yes, but it is this same and will it work with older snaps?

prem · 09-05-2006, 10:58 AM

i just tried it with a SnapServer2000 Hardware 2.0.0 Bios 2.0.282
everything fine - works well!

regards
prem

blue68f100 · 09-05-2006, 11:53 AM

The only problems tha have come up, has been related to v1 & v2 OS. Discovered the updaters require a latency OS to run (win98). These were for the v1 2000.

09-02-2006, 01:12 PM	#1
radio Cooling Neophyte Join Date: Aug 2006 Location: central US Posts: 67	Assist Where does one find a copy of assist? I bought a used snap, and have no software for it. I was able to find an OS upgrade, thought not a 4.0 version. Still, from what I have been able to gleen from these forums, I need assist to upgrade it. Where can it be found? oidar

09-02-2006, 02:12 PM	#2
Geek_Ed Cooling Neophyte Join Date: Jul 2006 Location: NY Posts: 38	Re: Assist If you DID get OS ver 4.0.860, Assist would be part of that package

09-02-2006, 02:27 PM	#3
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Assist You do not need assist to upgrade, unless you are at v1. Updates are done from the web interface. Assist is used to setup a snap that has been reset to factory. Reset to factory set the IP to 0.0.0.0 __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

09-02-2006, 03:02 PM	#4
radio Cooling Neophyte Join Date: Aug 2006 Location: central US Posts: 67	Re: Assist I've looked all over the web interface, but couldn't find it. Granted I am very new to the whole snap thing. I wish I could find a 4.0.860

09-02-2006, 03:06 PM	#5
radio Cooling Neophyte Join Date: Aug 2006 Location: central US Posts: 67	Re: Assist Actually, I think I have a line on v4... I'll report back

09-02-2006, 04:23 PM	#6
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Assist Look under "server settings", toward the bottom. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

09-03-2006, 12:46 PM	#7
radio Cooling Neophyte Join Date: Aug 2006 Location: central US Posts: 67	Re: Assist Nope. server settings menu: server anme date time language support failure notification server restart factory settings save/restore configuration. Nothing under these menues has any thing to do with OS upgrade. it's OS 3.1.603, so that might have been introduced later. That's OK though, I've been 'assisted'.

09-05-2006, 01:54 AM	#8
bthomas2 Cooling Neophyte Join Date: Sep 2006 Location: CA Posts: 1	Re: Assist I found assist on the dell support site some of the Dell nas are snap servers

09-05-2006, 09:38 AM	#9
radio Cooling Neophyte Join Date: Aug 2006 Location: central US Posts: 67	Re: Assist Yes, but it is this same and will it work with older snaps?

09-05-2006, 10:58 AM	#10
prem Cooling Neophyte Join Date: Sep 2006 Location: Germany Posts: 1	Re: Assist i just tried it with a SnapServer2000 Hardware 2.0.0 Bios 2.0.282 everything fine - works well! regards prem

09-05-2006, 11:53 AM	#11
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Assist The only problems tha have come up, has been related to v1 & v2 OS. Discovered the updaters require a latency OS to run (win98). These were for the v1 2000. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

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