Snap 2200 - Dead? Please Help!

[maxfior]

Hi all. I've been reading through this VERY useful forum for a few hours now, but I'm still in question with my Snap 2200. I was given this unit and was told that one of the drives is dead. It's been a while since I've worked on a Snap Server, the last one being an 1100, I think... Or it might have been older then that, I think it was made by Quantum at the time, 40GB maybe. I forget.
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Anyway, so I have this 2200, I plugged the power into it and it started to boot, almost like the power button was stuck on. (I didn't touch the power button BTW) It seemed to have powered up and when I look at the lights I get a slow flashing "system" and "disk" which seems to tell me that it is in diagnostic mode. Am I correct with that?
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I'm tempted to take out the drives and maybe switch their positions to see if it'll boot. I have some other IDE drives laying around; some 80's, 120's, etc. All IDE of course. Do you guys think I should take out all the drives and toss in some known working ones to see if I can get this thing to boot? I have no software for this thing and I've already emailed Adaptec (their website is 100% worthless for downloading support files) to see if they can send me the Assist program. I've also used some networking tools in my shop to see if it got popped a DHCP'd address.
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My thoughts on this unit are to toss in (2) 300GB Seagate’s and use this for an offsite backup box for my small business. The goofy power button seems to concern me, but if I can get this thing working okay it'll be on all the time anyway.
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What are your thoughts and how should I proceed to fixing this lovely gem. As I am sure it can not have that many hours on it, the case and fan all look clean. I have not taken it apart yet. Thank you for taking the time to read this!

Max

[maxfior]

Howdy again. I have a status update. I opened up the unit and took out the drives. The HDD that was plugged into IDE 2 was bad. I was able to reset the unit and took the drive from IDE 2 out and it seemed to book okay with the original IDE 1 HDD. I've gotten into the web interface and the system version is:
3.4.805
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Now, my question is, to upgrade this 2200 to large capacity what should I do next?

[maxfior]

Model 2000 Series
Software 3.4.805 (US)
Hardware 2.0.4
Server# 817142
BIOS 3.4.758

[blue68f100]

Read the FAQ's. There is a section on how to upgrade them to larger HD.

The system slow blink is a heart beat, this is normal. HD lit means HD activity.

The 2200 stores the OS on the HD. So I would use DD and copy the first 25-40 meg of the HD. If you loose this your dead. Instructions in the wiki section.

[maxfior]

Originally Posted by blue68f100

Read the FAQ's. There is a section on how to upgrade them to larger HD.

The system slow blink is a heart beat, this is normal. HD lit means HD activity.

The 2200 stores the OS on the HD. So I would use DD and copy the first 25-40 meg of the HD. If you loose this your dead. Instructions in the wiki section.

I've looked at the wiki section, there is some good stuff there. I'll have to re-read the section about how to upgrade to larger HDD's. I already ordered (2) Seagate 320GB HDDs. ATA100, gotta love the 5 year warranty. I have 4 of them in my other Raid 5 box.
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I was hoping that I could just toss one 320GB in the Snap and have it start to copy the data over, but I guess that is not possible?
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Is this http://wiki.procooling.com/index.php..._to_HD_with_DD the section in the wiki you are talking about. Anything that I should look out for? I really don't want to kill this thing. Thanks for your reply!

[maxfior]

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 22024 Private Mounted
Label:Private Contains system files only
Unique Id: 0x7FD6FD3D20930E62 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 156290560 Fixed

Logical Device: 50000 Position: 1 MIRROR_CRACKED Size (KB): 153281104 Free (KB): 140635512 Public Mounted
Label:Mirror Data protection disk
Unique Id: 0x24810FB732D67BD3 Mount: /0 Index: 0 Order: 1
Partition: 10000 Physical: 10007 M 50000 Size (KB): 155406176 Starting Blk: 110420 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 156290560 Fixed
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This is with the ONLY working 160GB WD installed. The other one is dead...

[maxfior]

If I used Digital Dolly to copy the working 160GB WD HDD (the first 25-40MB) to the new 320GB Seagate, should I then be able to plug the 320GB in and boot? Then can I add another 320GB HDD and fix the broken mirror and be good to go? I guess I'm just a little confused still. Thank you for your help.

[Phoenix32]

You should be able to put in ONE of the new drives and power up the unit. The SNAP then should parition and format the drive for you, as well as copy the OS over to a hidden partition. Then when done, remove the old drive, putting the new one that just got formatted into the first position. Then install the second new drive into the second position, rinse repeat, done...

[maxfior]

Originally Posted by Phoenix32

You should be able to put in ONE of the new drives and power up the unit. The SNAP then should parition and format the drive for you, as well as copy the OS over to a hidden partition. Then when done, remove the old drive, putting the new one that just got formatted into the first position. Then install the second new drive into the second position, rinse repeat, done...

...See, that is what I was hoping I could do! THANK YOU VERY MUCH! I'll have to see what IDE port the working drive is in now, I figure it should work either way. I'll have to report my findings and try it out when I get the 320GB HDD's. Again, many thanks.

Max

[blue68f100]

You can use the snap to copy your data over it's explainded in the FAQ's and wiki. The 2200 does no automaticly do it. You have to use a cmd line. You should ALWAYS BACKUP YOUR DATA BEFORE ATTEMPTING TO DO IT. It only takes 1 argument to be wrong and you loose all.

[maxfior]

Originally Posted by blue68f100

You can use the snap to copy your data over it's explainded in the FAQ's and wiki. The 2200 does no automaticly do it. You have to use a cmd line. You should ALWAYS BACKUP YOUR DATA BEFORE ATTEMPTING TO DO IT. It only takes 1 argument to be wrong and you loose all.

Understood. There is no data on the snap that I care about, other then the OS I think I'll give the "add a new drive and see what happens" idea a try. the only part that I found in the wiki about copying over data was using DD or Knopix. Is there some place that I'm not looking can you point me to a specific link? Thank you very much!

[maxfior]

Is this the proper method?
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3. How do I upgrade the HD's on a 2x00 with or without data?
A. On the 2x00 models, just install a new HD in the master position. The snap will format and install the OS automatically. If it does not boot from the slave hd swap the master and slave.
B. Connect to the snap and check the progress of the new drive being formatted. Once completed. If you swapped the drives to boot, swap them back now.
C. Verify the hd is at full capacity (approx cap - ~1%gig)
If not issue "co de format 10000 /reinit" to format the new master drive.
**** Warning: The /reinit cmd erases all data on the drive. ****
Recheck the drive to see if it formatted to full capacity.
If not verify that your OS supports the size of drive you installed. Install OS if needed.
If OK remove the slave and reinit the master drive.
D. You can now copy the data from your old hd to the new one. (Slave to Master)
E. Install the second new drive into the slave position (10010).
F. Verify the hd formatted to full capacity (approx cap - ~1%gig)
G. Now see it the snap reports any of the drives as having a broken mirror. If so break the raid array using "co de config individual 10000 10010" or "co de predict individual 10010" Reboot
H. You should now have 2 new drives with all of your data from your original hd on the master drive. You can now re-create the RAID1 array from the Snap’s disk menu. If you have your data backed up you can use the cmd line "co de config mirror 10000 10010" from debug. I prefer using the web interface as apposed to debug cmd line when ever possible.

[blue68f100]

Yes, thats it.

If you have any problems post back.

[maxfior]

Originally Posted by blue68f100

Yes, thats it.

If you have any problems post back.

Thanks blue68f100, I'll keep you posted. I've also got my hands on the Assist and latest non-pay OS... See my other thread for a rant. Glad that I have 'em for safe keeping!

M.

[blue68f100]

The latest Non Pay OS was 3.4.807.

I keep hoping Adaptec would just release the OS to the public. But up to resently the were selling the 4100's which used the Snap OS. Maybe after the warranty support ends on the 4100's (3 yrs). They will release it.

But remember the Snap OS does not Support Vista and has other issues if your not on v4.

[maxfior]

Originally Posted by blue68f100

The latest Non Pay OS was 3.4.807.

I keep hoping Adaptec would just release the OS to the public. But up to resently the were selling the 4100's which used the Snap OS. Maybe after the warranty support ends on the 4100's (3 yrs). They will release it.

But remember the Snap OS does not Support Vista and has other issues if your not on v4.

blue68f100,

Yeah, they sent me 3.4.807. I'll upgrade to that soon... and the Assist was version 4.0.860. And I'm sure you're right, when they no longer support the 4100 they won't care about the OS any more. I will also have to keep in mind about no support with Vista. Fine with me, I sort of hate Vista and so do many of my customers (we've hand more then 1 client want XP back on their new PC ) XP Pro and my few Linux boxes seem to suit me just fine... But thank you for that information!

M.

[maxfior]

Just a little FYI, the upgrade to 3.4.807 went aiiight. (even with the broken mirror) Took a little bit of time and a few reboots...

M.

[maxfior]

I just wanted to let you guys know that I got my 320GB Seagate HDDs and everything went smoothly. Since I didn't care about the data I just used the admin page to format and re-mirror the drives. Everything seems to be working and now all I need to do is wait for the drives to rebuild. I'm sure it'll take a little while since they are sort of large. So, thanks for all the help! I'm glad I have another NAS box, the more redundancy the better!