Snap server 2000 - failure HELP!

[lucafox]

Dear all, thank you for the precious help you'll be albe to give me.

This is the log I could reach from the debug area. I suppose a disk has failed. What to do now? Do you think I still can access my datas or are they loss?

Thanks in advance.

Command: info log t

Requested: Log=Temporary, Boot=N/A Direction=Fwd, Types=All, Source=All

05/05/2009 11:16:09 69 E SYS | Error loading Snap Resources: Id=3
05/05/2009 11:16:09 69 S SYS | System Initialization : Quantum Snap! Server v2.3.417
Build Date: May 26 2000 19:16:33
Boot Count: 69
05/05/2009 11:16:09 69 D SYS | Executable built by TrevorH
05/05/2009 11:16:09 69 D SYS | Hardware platform:2.0.0 Model:0 (64 MBytes)
05/05/2009 11:16:09 69 D SYS | flash_init(): flash initialized
05/05/2009 11:16:09 69 D SYS | ETH: Reset- Eaddr set to 00 C0 B6 00 CC CC
05/05/2009 11:16:09 69 I NET | INIT: Setting IP address to 192.168.250.10
05/05/2009 11:16:09 69 D SYS | Code Page set to 850
05/05/2009 11:16:09 69 D SYS | Disk Driver: diskTotalARB = 7234, total size = 1186376
05/05/2009 11:16:09 69 D SYS | configPCI1040: Failed to find ISP1040 on PCI bus
05/05/2009 11:16:09 69 D SYS | Disk cache flush enabled
05/05/2009 11:16:14 69 D SYS | Intf: 1, dev: 0: Model: QUANTUM FIREBALLlct10 30
05/05/2009 11:16:14 69 D SYS | Firmware Rev: A03.0900 Serial #: 176015024479 SMART not supported
05/05/2009 11:16:14 69 D SYS | Disk Driver: Retry driver performing soft reset on dev 0xC0002
05/05/2009 11:16:17 69 D SYS | Disk Driver: Retry driver performing soft reset on dev 0xC0002
05/05/2009 11:16:18 69 D SYS | Disk Driver: request=0x9B4D14 reqCode=3 block=0x53535353 status=7
05/05/2009 11:16:19 69 D SYS | Disk Driver: request=0x9B4D14 reqCode=3 block=0x53535353 status=7
05/05/2009 11:16:19 69 D SYS | Disk Driver: Retry driver performing soft reset on dev 0xC0002
05/05/2009 11:16:20 69 D SYS | Disk Driver: request=0x9B4D14 reqCode=3 block=0x53535353 status=7
05/05/2009 11:16:22 69 D SYS | Disk Driver: request=0x9B4D14 reqCode=3 block=0x53535353 status=7
05/05/2009 11:16:22 69 W D[ 0] | File System : Unable to allocate swap space on 1.x file system
05/05/2009 11:16:22 69 D SYS | SNMP agent disabled.
05/05/2009 11:16:22 69 D SYS | AFP: not started
05/05/2009 11:16:24 69 D SYS | Disk Driver: request=0x9D79C reqCode=1 block=0xD status=6
05/05/2009 11:16:24 69 E D[80070017] | Disk Driver : Cannot Read Device 80070017 Block 13
05/05/2009 11:16:24 69 D SYS | No IDE device 0x10007 found by event manager.
05/05/2009 11:17:05 69 D SMB | SMB: Becoming master browser for EUROSAFE
05/05/2009 11:25:55 69 D SYS | Disk Driver: request=0x356BA0 reqCode=1 block=0xD status=6
05/05/2009 11:25:55 69 E D[80070017] | Disk Driver : Cannot Read Device 80070017 Block 13
05/05/2009 11:25:55 69 D SYS | No IDE device 0x10007 found by event manager.
05/05/2009 11:49:58 69 D SMB | SMB: Unsupported API command 1

eventLogGetRecord() printed 31 records at 05/05/2009 12:04:19

------------
Command executed without error

[blue68f100]

What Raid config were you in? If Raid 1 your data is there. If rain0 your sol.

The log only shows 1 HD, Looks like drive 1 is missing.

You are also on a very old SnapOS version. There is resent link for a free download of the latest. Get it but do not install just yet.

[lucafox]

Thanks so much. I suppose it is in raid 1 (or I hope it). Any way to check it now?

[blue68f100]

I cover HD replacement in the FAQ's..

Spinright by grc can do some disk repair too.

[lucafox]

Fortunately I've solved putting the good HDD in first position; datas were safe. I'm going to buy a new peripheral for storage and backup but I'd like to mantain the glorious Snap for other purposes.
I've got other two twin HDD and would like to start again the machine (I think I've understood how to format and replicate the mirroring in Raid 1), but calling it's IP it says there is no language configurated and I don't know what to do. You suggested to put a new OS but can't fine the image of it... I would be happy the same mantaining the obsolete OS (it worked well till now), but at the moment I can't reach the config panel... is it an OS problem?

Thanks again

[blue68f100]

Here is the link http://ftp.overlandstorage.com/cm/tm...OS_4_0_860.exe

It should be complete along with Assist. Assist will locate the unit and allow the inital setup. Once complete the language flag will get set correctly and a IP will be set. If you did a reset to factory it cleared the network settings to 0.0.0.0. Assist must be used to correct this. If your system led is not in the normal heartbeat pattern, there may still be a problem.