Snap 4100 Server Help

kbrooks0o0 · 06-13-2007, 01:19 PM

My Snap 4100 Server won't boot up properly, I'm getting the following error message "Unavailable: disk is off-line" and the logs are as follows. Any help will be appreciated.

E File System Check : FSCK fatal error = 32 Disk 2 6/13/2007 3:20:14 PM
E File System Check : Inode = 12169728 - Bad Size -9008093822363369346 Disk 2 6/13/2007 3:20:14 PM
E File System : Logical set member 0 not found. Original device ID: 60000 Disk 2 6/13/2007 3:06:56 PM
S System Initialization : Quantum Snap! Server v2.4.437
Build Date: Aug 15 2000 15:53:22
Boot Count: 86 System 6/13/2007 3:06:50 PM
E File System Check : FSCK fatal error = 32 Disk 2 6/13/2007 2:54:06 PM
E File System Check : Inode = 12169728 - Bad Size -9008093822363369346 Disk 2 6/13/2007 2:54:06 PM
E File System : Logical set member 0 not found. Original device ID: 60000 Disk 2 6/13/2007 2:40:48 PM
S System Initialization : Quantum Snap! Server v2.4.437
Build Date: Aug 15 2000 15:53:22
Boot Count: 85 System 6/13/2007 2:40:42 PM

re3dyb0y · 06-13-2007, 01:41 PM

One of the drives has died it would seem

David/Andy should be able to advise better

blue68f100 · 06-13-2007, 01:49 PM

The logs shows drive 2 is reporting the problem.
Log indicates RAID5, 3 or 4 disk array.
Install a replacement HD, same or larger size.

Phoenix32 · 06-13-2007, 11:06 PM

IMO, with the unit telling you the disk is unavailable/offline, that means the RAID is blown. If it was just degraded, it would still be available.

blue68f100 · 06-14-2007, 06:12 AM

What are the LED's on the front panel indicating???
Did you leave the unit on to see if it would mount the share? Some times when they recieve an error they check the drives, and will not mount till after the check is compete.

Phoenix32 · 06-14-2007, 09:42 AM

True...

kbrooks0o0 · 06-14-2007, 09:43 AM

Left it on for a long time and nothing happens.

kbrooks0o0 · 06-14-2007, 09:51 AM

we're thinking of buying a replacement hard drive, is there a certain one I kind I should buy? Or as long as its equal/bigger to the older ones I should be okay?

blue68f100 · 06-14-2007, 10:38 AM

What are the LED telling you? It should report a bad drive.

As for repacement it's always best to match what is installed. If you must have the data I would try to match it.

Snap uses the first drive to determine size. So it must be the same size. You can not install a larger drive in the drive 1 slot. Unless you replace all drives.

Depending on the age of your unit it may be time to replace all the drives. A study shows that most HD fail in the 3-5 yr mark. But some will always run 10+yrs.

kbrooks0o0 · 06-14-2007, 10:43 AM

Well the unit is 7 years old and has 60 gig IBM Deskstars, haha. I don't think I'll be able to get a replacement. Any way I can get the data off the drives?

As for the lights, they are all green.

blue68f100 · 06-14-2007, 11:15 AM

I would label the drive as far as postion 1-4. Just incase you remove them, you must know the order.

Do a reset to the unit. Sometimes it will clear up the problem. Resets do not effect drive configuration. Your battery may be getting weak too. Most CR2032 only last around 5-7 yrs.

Do you have another 4100 that you can swap the drives into. SnapOS uses a modified BSD file system, so you can not move them in to a PC.

06-13-2007, 01:19 PM	#1
kbrooks0o0 Cooling Neophyte Join Date: Jun 2007 Location: md Posts: 4	Snap 4100 Server Help My Snap 4100 Server won't boot up properly, I'm getting the following error message "Unavailable: disk is off-line" and the logs are as follows. Any help will be appreciated. E File System Check : FSCK fatal error = 32 Disk 2 6/13/2007 3:20:14 PM E File System Check : Inode = 12169728 - Bad Size -9008093822363369346 Disk 2 6/13/2007 3:20:14 PM E File System : Logical set member 0 not found. Original device ID: 60000 Disk 2 6/13/2007 3:06:56 PM S System Initialization : Quantum Snap! Server v2.4.437 Build Date: Aug 15 2000 15:53:22 Boot Count: 86 System 6/13/2007 3:06:50 PM E File System Check : FSCK fatal error = 32 Disk 2 6/13/2007 2:54:06 PM E File System Check : Inode = 12169728 - Bad Size -9008093822363369346 Disk 2 6/13/2007 2:54:06 PM E File System : Logical set member 0 not found. Original device ID: 60000 Disk 2 6/13/2007 2:40:48 PM S System Initialization : Quantum Snap! Server v2.4.437 Build Date: Aug 15 2000 15:53:22 Boot Count: 85 System 6/13/2007 2:40:42 PM

06-13-2007, 01:41 PM	#2
re3dyb0y Cooling Savant Join Date: Aug 2004 Location: UK Posts: 909	Re: Snap 4100 Server Help One of the drives has died it would seem David/Andy should be able to advise better __________________ Snap Server Help Wiki - http://wiki.procooling.com/index.php/Snap_Server Snap Server 2200 v3.4.807 2x 250GB Seagate Barracuda 7200.9 w/ UNIDFC601512M Replacement Fan "Did you really think it would be that easy??" Other NAS's 1x NSLU2 w/ 512mb Corsair Flash Voyager Running Unslung 6.8b 1x NSLU2 w/ 8Gb LaCie Carte Orange Running Debian/NSLU2 Stable 4.0r0 250GB LaCie Ethernet Disk Running Windows XP Embedded

06-13-2007, 01:49 PM	#3
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap 4100 Server Help The logs shows drive 2 is reporting the problem. Log indicates RAID5, 3 or 4 disk array. Install a replacement HD, same or larger size. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-13-2007, 11:06 PM	#4
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: Snap 4100 Server Help IMO, with the unit telling you the disk is unavailable/offline, that means the RAID is blown. If it was just degraded, it would still be available. __________________ ~ 6 x Snap 4400 (SATA Converted) 2 x Snap 4500 (SATA Converted) 1 x Snap 110 5 x Snap 410 3 x Snap 520 2 x Sanbloc S50 Drives from 250GB to 2TB (PATA, SATA, and SAS) GOS v5.2.067 All subject to change, day by day......

06-14-2007, 06:12 AM	#5
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap 4100 Server Help What are the LED's on the front panel indicating??? Did you leave the unit on to see if it would mount the share? Some times when they recieve an error they check the drives, and will not mount till after the check is compete. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-14-2007, 09:42 AM	#6
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: Snap 4100 Server Help True... __________________ ~ 6 x Snap 4400 (SATA Converted) 2 x Snap 4500 (SATA Converted) 1 x Snap 110 5 x Snap 410 3 x Snap 520 2 x Sanbloc S50 Drives from 250GB to 2TB (PATA, SATA, and SAS) GOS v5.2.067 All subject to change, day by day......

06-14-2007, 09:43 AM	#7
kbrooks0o0 Cooling Neophyte Join Date: Jun 2007 Location: md Posts: 4	Re: Snap 4100 Server Help Left it on for a long time and nothing happens.

06-14-2007, 09:51 AM	#8
kbrooks0o0 Cooling Neophyte Join Date: Jun 2007 Location: md Posts: 4	Re: Snap 4100 Server Help we're thinking of buying a replacement hard drive, is there a certain one I kind I should buy? Or as long as its equal/bigger to the older ones I should be okay?

06-14-2007, 10:38 AM	#9
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap 4100 Server Help What are the LED telling you? It should report a bad drive. As for repacement it's always best to match what is installed. If you must have the data I would try to match it. Snap uses the first drive to determine size. So it must be the same size. You can not install a larger drive in the drive 1 slot. Unless you replace all drives. Depending on the age of your unit it may be time to replace all the drives. A study shows that most HD fail in the 3-5 yr mark. But some will always run 10+yrs. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

06-14-2007, 10:43 AM	#10
kbrooks0o0 Cooling Neophyte Join Date: Jun 2007 Location: md Posts: 4	Re: Snap 4100 Server Help Well the unit is 7 years old and has 60 gig IBM Deskstars, haha. I don't think I'll be able to get a replacement. Any way I can get the data off the drives? As for the lights, they are all green.

06-14-2007, 11:15 AM	#11
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap 4100 Server Help I would label the drive as far as postion 1-4. Just incase you remove them, you must know the order. Do a reset to the unit. Sometimes it will clear up the problem. Resets do not effect drive configuration. Your battery may be getting weak too. Most CR2032 only last around 5-7 yrs. Do you have another 4100 that you can swap the drives into. SnapOS uses a modified BSD file system, so you can not move them in to a PC. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

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