SNAP 4000 accounts reset after battery reseat

acerman · 10-09-2006, 04:09 PM

I have a SNAP 4000 that has sat dormant for a year. I needed to reset the IP settings to bring it back to life on our DHCP network. I followed the reset steps starting with the clear IP settings, restarted and found nothing in my DHCP logs. I then did the clear all settings options, reset and did nothing. I then opened the case and popped out the bio battery let it set and then put it all back together and powered it on. It then pulled an IP and I was able to get to the main page, However, any login or password that I tried did not work. I tried the last know admin password, nothing, then I tried all the defaults, nothing. I then read somewhere that the battery keeps all account information, which I would have saw that earlier, Does anyone have a suggestion on my next step. Is there a another default login and password in the event this happens?

Can anyone help me?
Thanks

blue68f100 · 10-09-2006, 05:18 PM

You will need to use assist to locate and do the intial setup. If you do not have it let me know. It normally comes with the OS updaters.

Hallis · 10-09-2006, 09:33 PM

When I got mine from ebay it was already configured, He didnt reset it before he sent it. I unplugged , pulled the battery and then held in the power button for 10 seconds, then replaced the battery and plugged the unit back in and turned it on. I was then able to use Assist to set the unit up like it was brand new.

Shane

acerman · 10-10-2006, 07:44 AM

Using the Assist program that came on the install cd, i sees the server but has a ? mark over the server icon, and the initial setup button is grayed out. I also downloaded the the 4.0 upgrade and used its version of assist.exe and I can click the initial setup button, when i enter the requested information and it connects to the snap server, is prompts for an Administrator Verify. I try the new password i just set, nothing, i tried my olds ones, nothing, is there a default? Then i get a unable to connect to server. ?????

blue68f100 · 10-10-2006, 07:46 AM

When you reset to factory you cleared the password. Default user: admin, PW: none/blank.

acerman · 10-10-2006, 08:05 AM

Ive tried all these with blank passwords : Admin, admin, Administrators, administrator, Root, root, Supervisor, supervisior. Still prompting for a login and password. Here is some extra info, SNAP 4000, SWV 3.4.790 HWV 2.0.1

Its almost like its losts it accounts passwords file

Hallis · 10-10-2006, 08:06 AM

Did you try the battery pull as i suggested?

acerman · 10-10-2006, 08:22 AM

Yes, unpluged, pulled battery, held power button in for more than 10sec. Whats funny is that the SNAP server's name has been reset. so it must be doing something right, but just not letting anyone in.

acerman · 10-10-2006, 08:48 AM

huray, i went through all the reset button procedures and used Administrator w/ blank password and im up and fly, thanks all for your help.

Hallis · 10-10-2006, 08:57 AM

We are good, what can i say.

jontz · 10-10-2006, 03:17 PM

Quote:

Originally Posted by Hallis

We are good, what can i say.

See my other post about your ego

re3dyb0y · 10-11-2006, 10:57 AM

Quote:

Originally Posted by Hallis

We are good, what can i say.

No No No

Me and David are good

jontz · 10-15-2006, 08:04 PM

Quote:

Originally Posted by re3dyb0y

No No No

Me and David are good

You mean David and I...

re3dyb0y · 10-16-2006, 05:47 AM

David, you and I

:P

Me and david are the original though

Hallis · 10-16-2006, 05:57 AM

Quote:

Originally Posted by jontz

You mean David and I...

Don't mind him. Nobody understands Engligh English.

Shane

jontz · 10-16-2006, 07:14 AM

Quote:

Originally Posted by re3dyb0y

David, you and I

:P

Me and david are the original though

I wasn't trying to muscle in, I was just correcting your grammar...but thanks for including me anyway

Hallis · 10-16-2006, 08:00 AM

I was on this forum betore any of you

blue68f100 · 10-16-2006, 09:02 AM

Lets put this to rest, Forum has a NO Personal Attacks Policy.
I do not want to exercise my privileges (moderator/admin). I get know pleasure in that.

We can still have fun.......

re3dyb0y · 10-16-2006, 03:17 PM

Quote:

Originally Posted by blue68f100

Lets put this to rest, Forum has a NO Personal Attacks Policy.
I do not want to exercise my privileges (moderator/admin). I get know pleasure in that.

We can still have fun.......

Why does david have to spoil our fun?

:P

Hallis... Oh, and when was your first Snap Post?? *cough* Was that 2006? :P

Hallis · 10-16-2006, 03:27 PM

Quote:

Originally Posted by re3dyb0y

Why does david have to spoil our fun?

:P

Hallis... Oh, and when was your first Snap Post?? *cough* Was that 2006? :P

There might be one back from when i got that origonal Meridian unit from Joe. I owned the server that started it all. muahahaha

Shane

10-09-2006, 04:09 PM	#1
acerman Cooling Neophyte Join Date: Oct 2006 Location: Nebraska Posts: 5	SNAP 4000 accounts reset after battery reseat I have a SNAP 4000 that has sat dormant for a year. I needed to reset the IP settings to bring it back to life on our DHCP network. I followed the reset steps starting with the clear IP settings, restarted and found nothing in my DHCP logs. I then did the clear all settings options, reset and did nothing. I then opened the case and popped out the bio battery let it set and then put it all back together and powered it on. It then pulled an IP and I was able to get to the main page, However, any login or password that I tried did not work. I tried the last know admin password, nothing, then I tried all the defaults, nothing. I then read somewhere that the battery keeps all account information, which I would have saw that earlier, Does anyone have a suggestion on my next step. Is there a another default login and password in the event this happens? Can anyone help me? Thanks

10-09-2006, 05:18 PM	#2
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: SNAP 4000 accounts reset after battery reseat You will need to use assist to locate and do the intial setup. If you do not have it let me know. It normally comes with the OS updaters. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

10-09-2006, 09:33 PM	#3
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: SNAP 4000 accounts reset after battery reseat When I got mine from ebay it was already configured, He didnt reset it before he sent it. I unplugged , pulled the battery and then held in the power button for 10 seconds, then replaced the battery and plugged the unit back in and turned it on. I was then able to use Assist to set the unit up like it was brand new. Shane __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

10-10-2006, 07:44 AM	#4
acerman Cooling Neophyte Join Date: Oct 2006 Location: Nebraska Posts: 5	Re: SNAP 4000 accounts reset after battery reseat Using the Assist program that came on the install cd, i sees the server but has a ? mark over the server icon, and the initial setup button is grayed out. I also downloaded the the 4.0 upgrade and used its version of assist.exe and I can click the initial setup button, when i enter the requested information and it connects to the snap server, is prompts for an Administrator Verify. I try the new password i just set, nothing, i tried my olds ones, nothing, is there a default? Then i get a unable to connect to server. ?????

10-10-2006, 07:46 AM	#5
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: SNAP 4000 accounts reset after battery reseat When you reset to factory you cleared the password. Default user: admin, PW: none/blank. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

10-10-2006, 08:05 AM	#6
acerman Cooling Neophyte Join Date: Oct 2006 Location: Nebraska Posts: 5	Re: SNAP 4000 accounts reset after battery reseat Ive tried all these with blank passwords : Admin, admin, Administrators, administrator, Root, root, Supervisor, supervisior. Still prompting for a login and password. Here is some extra info, SNAP 4000, SWV 3.4.790 HWV 2.0.1 Its almost like its losts it accounts passwords file

10-10-2006, 08:06 AM	#7
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: SNAP 4000 accounts reset after battery reseat Did you try the battery pull as i suggested? __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

10-10-2006, 08:22 AM	#8
acerman Cooling Neophyte Join Date: Oct 2006 Location: Nebraska Posts: 5	Re: SNAP 4000 accounts reset after battery reseat Yes, unpluged, pulled battery, held power button in for more than 10sec. Whats funny is that the SNAP server's name has been reset. so it must be doing something right, but just not letting anyone in.

10-10-2006, 08:48 AM	#9
acerman Cooling Neophyte Join Date: Oct 2006 Location: Nebraska Posts: 5	Re: SNAP 4000 accounts reset after battery reseat huray, i went through all the reset button procedures and used Administrator w/ blank password and im up and fly, thanks all for your help.

10-10-2006, 08:57 AM	#10
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: SNAP 4000 accounts reset after battery reseat We are good, what can i say. __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

10-16-2006, 05:47 AM	#14
re3dyb0y Cooling Savant Join Date: Aug 2004 Location: UK Posts: 909	Re: SNAP 4000 accounts reset after battery reseat David, you and I :P Me and david are the original though __________________ Snap Server Help Wiki - http://wiki.procooling.com/index.php/Snap_Server Snap Server 2200 v3.4.807 2x 250GB Seagate Barracuda 7200.9 w/ UNIDFC601512M Replacement Fan "Did you really think it would be that easy??" Other NAS's 1x NSLU2 w/ 512mb Corsair Flash Voyager Running Unslung 6.8b 1x NSLU2 w/ 8Gb LaCie Carte Orange Running Debian/NSLU2 Stable 4.0r0 250GB LaCie Ethernet Disk Running Windows XP Embedded

10-16-2006, 08:00 AM	#17
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: SNAP 4000 accounts reset after battery reseat I was on this forum betore any of you __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

10-16-2006, 09:02 AM	#18
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: SNAP 4000 accounts reset after battery reseat Lets put this to rest, Forum has a NO Personal Attacks Policy. I do not want to exercise my privileges (moderator/admin). I get know pleasure in that. We can still have fun....... __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

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